Sales and Marketing Director

 

Location: North Hampton, MA

Description:

Our client is currently seeking an experienced marketing manager to oversee the marketing department as the Sales and Marketing Director. The Director will be responsible for the marketing department operations and the maintenance of waiting lists to ensure occupancy projections are being met. This is a full-time, permanent position.

Responsibilities Include:

  • Scheduling and conducting sales presentations with prospective occupants. Perform follow ups in order to meet sales goals.
  • Review leads, updates, plans on a daily basis.
  • Gain reservations and ensure timely move-ins.
  • Preparation of referral activity reports, sales and occupancy reports, and additional reports as necessary.
  • Coordination with necessary departments for Resident status and movement.
  • Assist with new resident orientation.
  • Collaboration with the marketing department to identify, develop and distribute promotional collateral and advertisements.

Qualifications:

  • A minimum of a Bachelor’s Degree and 3 years of admissions/public relations experience are required.
  • A minimum of 3 years of experience in marketing, sales, public relations, or related field is required.
  • Must have the ability to work with the public (elderly is a plus).
  • Must have a thorough knowledge of assisted living facilities as well as occupancy and transitions policies and procedures, and the knowledge necessary to process applications and agreements.
  • Experienced in marketing, management and public relations.
  • Must have excellent human relations and problem solving skills with the ability to delegate and supervise effectively.

 

If you are qualified for this position, please apply using our secure online form.

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Call Center Supervisor

 

Location: Latham, NY

Description:

Our client is currently seeking for a Call Center Supervisor to lead and support their local call center. The Supervisor’s primary responsibilities will focus on the daily direction and support of the call center’s Service Team. This is a full-time, permanent position.

Responsibilities Include:

  • Supervision of the call center service team. Provide them with the necessary support and guidance to meet company standards for quality and performance.
  • Developing measurement reports and implementing new procedures to improve employee performance via metrics and KPIs.
  • Log employee performance metrics.
  • Perform weekly call reviews.
  • Performing employee semi-annual reviews and 1 month, 2 month, and 3 month reviews for new employees.
  • Assist with onboarding through the completion of new employee set up.
  • Implement motivation and incentive programs for associates.
  • Coordinate with Education and Quality Assurance in order to determine and provide for employee educational needs.
  • Keep attendance records and review time cards for payroll submission.
  • Provide conflict resolution and mediation. Perform disciplinary action as necessary (verbal and written warnings).
  • Scheduling of team including rotating schedules, time off/vacations.

Qualifications

  • An Associate’s Degree and a minimum of 3 years of supervisory experience are required.
  • Must have prior office experience and a thorough understanding of Order Entry.
  • Excellent interpersonal, written and verbal communication skills.
  • Highly organized with the ability to prioritize detailed tasks.
  • Must be able to work under stress with interruptions and deadlines.
  • Must be able to maintain confidentiality and professionalism at all times.

 

If you are qualified for this position, please apply using our secure online form.

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Director of Sales

Location: Albany, NY

Description:

Our client is currently seeking an experienced Sales Manager to take on the new role of the Director of Sales within their growing organization. The Director of Sales will be responsible for the leadership of the sales department and facilitating the company’s revenue growth. This is a full-time, permanent position.

Responsibilities Include:

  • Assuming the role of a key company leader who will be developing and executing a revenue growth (sales, market share, and professional development of key personnel) strategy for the company. Ultimately achieving long term profitable growth.
  • Developing an organizational design that will provide support for all aspects of sales and service revenue generation.
  • Developing client relationships and expanding the sales of new services and solutions to achieve a targeted year over year sales growth. Measured on a 3yr compound annual growth rate.
  • Identification, recruiting, hiring, and training of new direct reports; assuring the successful development and coaching of these reports.
  • Take a customer-centric approach to leadership and promote collaboration with other internal departments as necessary to meet customer needs.

Qualifications:

  • A minimum of a Bachelor’s Degree is required; a Master’s Degree is preferred.
  • Must have at least 5 years of sales management experience.
  • Excellent interpersonal, written and verbal communication skills.
  • Demonstrated sales leadership ability with a proven track record of revenue growth.
  • Must be able to meet goals and manage and measure work in progress.
  • Experienced training / developing staff and providing them with the inspiration / optimism needed to succeed.

 

If you are qualified for this position, please apply using our secure online form.

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IT Manager

Location: Albany, NY

Description:

Our client is currently seeking an experienced IT Professional to take on the role of the IT Manager at their well-established company. The IT Manager will be responsible for the management of the company’s servers, systems, networks, computing environments, telephone and printing services. This is a full-time, permanent position.

Responsibilities Include:

  • Assessment of the network performance, reliability and security. Establishing the minimum systems requirements and ensuring that the requirements are being met. Identify and recommend cost effective solutions for internal and external networks.
  • Provide design recommendations that will proactively manage performance, integrity, and security.
  • Assess system integrity and security and measure against defined requirements.
  • Providing timely response to systems outages, assist in the resolution of outage issues.
  • Design backup solutions that comply with company standards.
  • Maintain user accounts, security rights, and directory structures.
  • Design and implementation of firewalls, DMZs, policies, etc. needed to provide the protection for company proprietary information.
  • Provide technical support for office automation and end-user computing products (identify, respond and resolve user problems)
  • Assess user computer training needs, provide individual and group training.
  • Development of policy guidelines.
  • Maintain vendor relationships.

Qualifications:

  • A minimum of a Bachelor’s Degree with 5 years experience in a multi-server network environment (Windows 2000 & 2003 and Cisco routed networks) are required.
  • Must have hands-on configuration of Cisco routers and VPN devices.
  • 2 years of experience designing security policies and implementing security solutions is required.
  • Must be proficient with Compaq, IBM, and Dell Servers, Dell Desktop and notebook PCs and related hardware, software and systems.
  • Must be experienced using Microsoft Office Suite software.
  • Previous experience managing and implementing various technologies such as: software conversions, email rollouts, PC deployments, software upgrades, etc.
  • Must have the ability to troubleshoot and quickly resolve network and hardware system issues.
  • MCSE and/or MSCP and Cisco Certification is a plus.

 

If you are qualified for this position, please apply using our secure online form.

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Accounting Manager

 

Location: Clifton Park, NY

Description:

Our client is currently seeking a Certified Public Accountant (CPA) to join their team as the Accounting Manager. The Accounting Manager will be responsible for the management of accounting functions and the establishment of accounting controls, policies and procedures. This is a full-time, permanent position.

Responsibilities Include:

  • Establishing internal accounting controls to ensure financial security.
  • Maintenance of accounting controls through the creation of chart of accounts that defines accounting policies and procedures.
  • Documenting procedures.
  • Resolution of accounting related problems and identification of trends, identifying areas of opportunity for system improvements and implementing change to achieve operational objectives.
  • Oversee monthly closing and reporting.
  • Preparation and delivery of monthly financial reporting to management.
  • Coordinating internally with Accounts Receivables manager and with internal and external auditors.
  • Review outgoing payments.

Qualifications:

  • Certified Public Accountant (CPA)
  • A minimum of a Bachelor’s Degree and 5 years of accounting experience are required.
  • Proficiency in NetSuite and Microsoft Office Suite software.
  • Technical revenue accounting and corporate finance experience are preferred.

 

If you are qualified for this position, please apply using our secure online form.

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