RN Unit Manager

 

Location: Salem, MA

Description:

Our client is currently seeking an experienced Registered Nurse in Massachusetts to take on the role of a RN Unit Manager. The RN Unit Manager will be responsible for a new unit which specializes in Pulmonary Care. This is a full-time, permanent position.

Responsibilities Include:

  • Management of the Pulmonary unit.
  • Assist other RN’s as necessary while keeping a well-managed and organized unit.
  • Oversee the day-to-day operation of the unit; take MD orders, assist in new admittance onboarding, follow up on labs, monitor daily charting, file incident reports and transfers, etc.
  • Develops unit standards of care and nursing practices.
  • Oversees the hiring and training of unit staff.
  • Set employee schedules, establish unit goals.
  • Evaluate employee performance, handle disciplinary actions.

Qualifications:

  • Must have a current Registered Nurse License in the state of Massachusetts with at least 2 years of working experience in acute/sub-acute care.
  • 3-5 years of leadership/management experience required.
  • High energy and able to work in a fast-paced (high admission / discharge rate) environment.

 

If you are qualified for this position, please apply using our secure online form.

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Implementation Manger

Location: Latham, NY

Description:

Our client is currently seeking an experienced leader to coordinate efficient and effective work efforts and ensure top quality customer service throughout client healthcare implementations and installations. The Implementation Manager is a full-time, permanent role.

Responsibilities Include:

  • Provide internal support / leadership for the Group Implementation and Documentation teams.
  • Coordinate interdepartmental work efforts ensuring efficient and effective business operations.
  • Ensure timely program implementations through prioritization of key projects and initiatives with leadership.
  • The management and oversight of implementation deliverables and management of departmental metrics.
  • Develop and manage implementation program tactical plans (ie. timelines and documentation). Management and advising of Implementation Coordinators responsible for the documentation of client requirements and execution of project management functions.
  • Identify and define customer needs, adjusting and implementing programs to fit those needs. Coaching the Implementation Team to develop strategies which use consultative and probing skills to reveal client needs.
  • Management of implementation strategies, defining service level agreements and the development of performance metrics / measurements to improve the implementation process.
  • Ensure compliance with federal, state, and local regulations, company policies and procedures, and instructions.
  • Consult and collaborate with configuration and installation teams to create system set up specifications and testing plans.
  • Develop relationships with both internal and external stakeholders.
  • Manage the activities of the external agencies involved with implementations.

Qualifications:

  • A minimum of a Bachelor’s Degree in Business or related field and 5-7 years of related management experience are required. At least 4 years of customer service experience in managed care and 2 years of experience in work / quality improvement initiatives.
  • Must have experience overseeing teams, setting goals and achieving desired outcomes.
  • Must have demonstrated ability to manage and implement projects with internal departments and external entities.
  • Excellent interpersonal, written and verbal communication skills are required. Public Speaking experience, presentations, leading educational seminars experience is required.
  • Must be multi-task oriented and very attentive to detail.

 

If you are qualified for this position, please apply using our secure online form.

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Operations Manager

Location: Poughkeepsie, NY

Description:

Our client is currently seeking an Operations Manager in their Poughkeepsie facility. This Operations Manager is a full-time, permanent role. Their primary responsibility is the successful coordination of internal divisions which ensure project completion is accurate, timely, and within budget.

Responsibilities include:

  • Maintaining Division sales/salary ratio, operational income statements, and budget. Maintaining a personal sales-to-salary ratio.
  • Oversee employee time sheets and sales reporting.
  • Monitor operations performance and safety standards to minimize risk and liability.
  • Regular communication with Executive Management and Divisional Management with matters concerning those divisions.
  • Management of Division to ensure compliance with SOP, safety, and regulations.
  • Interviewing employment candidates, coordination with HR, and following company policy and procedure regarding potential employment candidates.
  • Maximization of staff and equipment efficiency through active coordination between internal divisions.
  • Preparation and implementation of Marketing Plan. Actively take necessary action to ensure the success of the marketing plan.
  • Preparation of 1-year and 5-year Division budget plans. Submittal of plans to the Controller for approval.
  • Manage Division finance to ensure budget plans are achieved.
  • Ensure technical ability and competency of Division staff regarding all services provided. Review staff regularly, initiate training when necessary.
  • Work cooperatively with HR to provide annual employee reviews.
  • Staying up-to-date and familiar with all division products, services, clientele, and 3rd parties involved.

Qualifications:

  • BS in engineering, environmental studies, or business is required. MS is preferred.
  • A minimum of 12 years of work and education (combined) experience is required.
  • A licensure of I.E. (Intern Engineer) is required. P.E. (Professional Engineer) is preferred.
  • NICET certification is required.
  • Must have management work experience.
  • Extremely strong written and verbal communication skills.

 

If you are qualified for this position, please apply using our secure online form.

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Finance Manager

Location: Pittsfield, MA

Description:

Our client is currently seeking an experienced Finance Manager to join their growing team. The Finance Manager will be responsible for a variety of financial functions including cash management, budgeting, cost analysis, financial reporting, etc. This is a full-time, permanent position.

Responsibilities Include:

  • Assisting in the re-building of the company’s finance and accounting reporting and management systems.
  • Assisting with the creation and implementation of business processes and controls.
  • General accounting functions such as monthly closings and transaction processing, Accounts Receivable, Accounts Payable, and general ledger.
  • Develop, implement and maintain processes and controls for daily liquidity reporting and weekly cash forecasting.
  • Develop and prepare internal management and external investor reporting.
  • Preparing detail project and property budgets.
  • Negotiating with suppliers and service providers, review expenses to improve on cost reduction and control.
  • Implement accounting process for budgeting and tracking asset performance.
  • Preparation and maintenance of investment analysis for acquisitions.

Qualifications:

  • A minimum of a Bachelor’s Degree in Accounting or Finance and 5 years experience are required.
  • Accounting or Finance experience in Real Estate or Construction is preferred.
  • Proficiency using QuickBooks is required.
  • RealPage experience is preferred.

 

If you are qualified for this position, please apply using our secure online form.

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Clinical Network Director

Location: Pittsfield, MA

Description:

Our client is seeking an experienced healthcare professional with excellent business development acumen to join their organization as the Director – Clinical Network Development. The Director will be responsible for the development of a state wide post-acute clinical provider network in addition to continued integration of internal of organizational affiliates. The external network will consist of providers that will serve all areas of the organization’s residents. This is a full-time, permanent position.

Responsibilities Include:

  • Coordination and collaboration with Business Development and Finance, IT, Regional Operations Directors, and affiliates to assist with the development, integration, and management of a post-acute clinical network.
  • Ensure clinical network related services are properly aligned.
  • Leveraging of the programmatic and clinical needs of stakeholders via health plans, hospitals, and accountable care organizations in order to create new business opportunities.
  • Oversight of the clinical network development operational processes.
  • Developing professional relationships with local clinical providers. Ensuring integration with all services.
  • Development of clinical network operational policies and procedures, structures, processes, outcomes, improvement opportunities, etc.
  • Recruit and develop staff.
  • Coordination of clinical network marketing materials.

Qualifications:

  • A minimum of a Bachelor’s Degree in Business or Healthcare is required. A Master’s Degree is preferred.
  • At least 5 years of experience working in a healthcare environment is required.
  • Must have experience that includes health plans, hospitals, primary care, or post-acute care. Additional experience in related clinical care fields are preferred.
  • Clinical Network Development experience is highly preferred.
  • Long term care experience is highly preferred.
  • Must have excellent interpersonal, written and verbal communication skills with the ability to effectively communicate to stakeholders, leaders and executives both internally and externally.
  • Experience presenting clinical trend reports.
  • Proven ability to develop and implement action-plans.
  • Proven ability to work in a service based environment with excellent customer service skills.
  • Must be goal-oriented with excellent project management, analytical and organizational skills.

 

If you are qualified for this position, please apply using our secure online form.

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Sales and Marketing Director

 

Location: North Hampton, MA

Description:

Our client is currently seeking an experienced marketing manager to oversee the marketing department as the Sales and Marketing Director. The Director will be responsible for the marketing department operations and the maintenance of waiting lists to ensure occupancy projections are being met. This is a full-time, permanent position.

Responsibilities Include:

  • Scheduling and conducting sales presentations with prospective occupants. Perform follow ups in order to meet sales goals.
  • Review leads, updates, plans on a daily basis.
  • Gain reservations and ensure timely move-ins.
  • Preparation of referral activity reports, sales and occupancy reports, and additional reports as necessary.
  • Coordination with necessary departments for Resident status and movement.
  • Assist with new resident orientation.
  • Collaboration with the marketing department to identify, develop and distribute promotional collateral and advertisements.

Qualifications:

  • A minimum of a Bachelor’s Degree and 3 years of admissions/public relations experience are required.
  • A minimum of 3 years of experience in marketing, sales, public relations, or related field is required.
  • Must have the ability to work with the public (elderly is a plus).
  • Must have a thorough knowledge of assisted living facilities as well as occupancy and transitions policies and procedures, and the knowledge necessary to process applications and agreements.
  • Experienced in marketing, management and public relations.
  • Must have excellent human relations and problem solving skills with the ability to delegate and supervise effectively.

 

If you are qualified for this position, please apply using our secure online form.

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Call Center Supervisor

 

Location: Latham, NY

Description:

Our client is currently seeking for a Call Center Supervisor to lead and support their local call center. The Supervisor’s primary responsibilities will focus on the daily direction and support of the call center’s Service Team. This is a full-time, permanent position.

Responsibilities Include:

  • Supervision of the call center service team. Provide them with the necessary support and guidance to meet company standards for quality and performance.
  • Developing measurement reports and implementing new procedures to improve employee performance via metrics and KPIs.
  • Log employee performance metrics.
  • Perform weekly call reviews.
  • Performing employee semi-annual reviews and 1 month, 2 month, and 3 month reviews for new employees.
  • Assist with onboarding through the completion of new employee set up.
  • Implement motivation and incentive programs for associates.
  • Coordinate with Education and Quality Assurance in order to determine and provide for employee educational needs.
  • Keep attendance records and review time cards for payroll submission.
  • Provide conflict resolution and mediation. Perform disciplinary action as necessary (verbal and written warnings).
  • Scheduling of team including rotating schedules, time off/vacations.

Qualifications

  • An Associate’s Degree and a minimum of 3 years of supervisory experience are required.
  • Must have prior office experience and a thorough understanding of Order Entry.
  • Excellent interpersonal, written and verbal communication skills.
  • Highly organized with the ability to prioritize detailed tasks.
  • Must be able to work under stress with interruptions and deadlines.
  • Must be able to maintain confidentiality and professionalism at all times.

 

If you are qualified for this position, please apply using our secure online form.

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Director of Sales

Location: Albany, NY

Description:

Our client is currently seeking an experienced Sales Manager to take on the new role of the Director of Sales within their growing organization. The Director of Sales will be responsible for the leadership of the sales department and facilitating the company’s revenue growth. This is a full-time, permanent position.

Responsibilities Include:

  • Assuming the role of a key company leader who will be developing and executing a revenue growth (sales, market share, and professional development of key personnel) strategy for the company. Ultimately achieving long term profitable growth.
  • Developing an organizational design that will provide support for all aspects of sales and service revenue generation.
  • Developing client relationships and expanding the sales of new services and solutions to achieve a targeted year over year sales growth. Measured on a 3yr compound annual growth rate.
  • Identification, recruiting, hiring, and training of new direct reports; assuring the successful development and coaching of these reports.
  • Take a customer-centric approach to leadership and promote collaboration with other internal departments as necessary to meet customer needs.

Qualifications:

  • A minimum of a Bachelor’s Degree is required; a Master’s Degree is preferred.
  • Must have at least 5 years of sales management experience.
  • Excellent interpersonal, written and verbal communication skills.
  • Demonstrated sales leadership ability with a proven track record of revenue growth.
  • Must be able to meet goals and manage and measure work in progress.
  • Experienced training / developing staff and providing them with the inspiration / optimism needed to succeed.

 

If you are qualified for this position, please apply using our secure online form.

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