RN Unit Manager

 

Location: Salem, MA

Description:

Our client is currently seeking an experienced Registered Nurse in Massachusetts to take on the role of a RN Unit Manager. The RN Unit Manager will be responsible for a new unit which specializes in Pulmonary Care. This is a full-time, permanent position.

Responsibilities Include:

  • Management of the Pulmonary unit.
  • Assist other RN’s as necessary while keeping a well-managed and organized unit.
  • Oversee the day-to-day operation of the unit; take MD orders, assist in new admittance onboarding, follow up on labs, monitor daily charting, file incident reports and transfers, etc.
  • Develops unit standards of care and nursing practices.
  • Oversees the hiring and training of unit staff.
  • Set employee schedules, establish unit goals.
  • Evaluate employee performance, handle disciplinary actions.

Qualifications:

  • Must have a current Registered Nurse License in the state of Massachusetts with at least 2 years of working experience in acute/sub-acute care.
  • 3-5 years of leadership/management experience required.
  • High energy and able to work in a fast-paced (high admission / discharge rate) environment.

 

If you are qualified for this position, please apply using our secure online form.

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Implementation Manger

Location: Latham, NY

Description:

Our client is currently seeking an experienced leader to coordinate efficient and effective work efforts and ensure top quality customer service throughout client healthcare implementations and installations. The Implementation Manager is a full-time, permanent role.

Responsibilities Include:

  • Provide internal support / leadership for the Group Implementation and Documentation teams.
  • Coordinate interdepartmental work efforts ensuring efficient and effective business operations.
  • Ensure timely program implementations through prioritization of key projects and initiatives with leadership.
  • The management and oversight of implementation deliverables and management of departmental metrics.
  • Develop and manage implementation program tactical plans (ie. timelines and documentation). Management and advising of Implementation Coordinators responsible for the documentation of client requirements and execution of project management functions.
  • Identify and define customer needs, adjusting and implementing programs to fit those needs. Coaching the Implementation Team to develop strategies which use consultative and probing skills to reveal client needs.
  • Management of implementation strategies, defining service level agreements and the development of performance metrics / measurements to improve the implementation process.
  • Ensure compliance with federal, state, and local regulations, company policies and procedures, and instructions.
  • Consult and collaborate with configuration and installation teams to create system set up specifications and testing plans.
  • Develop relationships with both internal and external stakeholders.
  • Manage the activities of the external agencies involved with implementations.

Qualifications:

  • A minimum of a Bachelor’s Degree in Business or related field and 5-7 years of related management experience are required. At least 4 years of customer service experience in managed care and 2 years of experience in work / quality improvement initiatives.
  • Must have experience overseeing teams, setting goals and achieving desired outcomes.
  • Must have demonstrated ability to manage and implement projects with internal departments and external entities.
  • Excellent interpersonal, written and verbal communication skills are required. Public Speaking experience, presentations, leading educational seminars experience is required.
  • Must be multi-task oriented and very attentive to detail.

 

If you are qualified for this position, please apply using our secure online form.

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Medical Director

Location: Williamstown, MA

Description:

Our client is currently seeking a medical professional who specializes in Geriatric Medicine and is experienced with the management of long-term care facilities to join their organization as the Medical Director. The Medical Director will have the primary responsibility of ensuring the high quality of medical and medically related care provided by the facility. This is a full-time, permanent position.

Responsibilities Include:

  • Develop and implement processes and procedures to ensure the quality care offered by the facility. This includes policies regarding patient rights.
  • Organizing and coordinating physician services and services offered by other professionals regarding patient/resident care.
  • Maintaining Direct Care records and reports. Ensure accurate and timely completion of records, chars, registration, transcription, documentation, etc.
  • Developing and implementing standards, policies, and procedures regarding resident care, quality assurance, and infection control. Communicating policies and procedures with physicians.
  • Monthly meetings with administration to discuss quality and safety metrics, which may include but is not limited to; injury related metrics and trends (falls, ulcers, hospitalization etc.), quality, surveys, pharmacy utilization.
  • Assist with arrangement of medical coverages and emergency care as necessary.
  • Develop and implement in-service training and educational programs for staff development. Promotion of employee health, welfare, and safety.

Qualifications:

  • A M.D. or D.O. Degree and an active Physician’s License in Massachusetts are required.
  • Board Certification in Geriatric Medicine is required.
  • Geriatric Medical experience in a Long-Term Care facility is highly preferred.

 

If you are qualified for this position, please apply using our secure online form.

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Clinical Network Director

Location: Pittsfield, MA

Description:

Our client is seeking an experienced healthcare professional with excellent business development acumen to join their organization as the Director – Clinical Network Development. The Director will be responsible for the development of a state wide post-acute clinical provider network in addition to continued integration of internal of organizational affiliates. The external network will consist of providers that will serve all areas of the organization’s residents. This is a full-time, permanent position.

Responsibilities Include:

  • Coordination and collaboration with Business Development and Finance, IT, Regional Operations Directors, and affiliates to assist with the development, integration, and management of a post-acute clinical network.
  • Ensure clinical network related services are properly aligned.
  • Leveraging of the programmatic and clinical needs of stakeholders via health plans, hospitals, and accountable care organizations in order to create new business opportunities.
  • Oversight of the clinical network development operational processes.
  • Developing professional relationships with local clinical providers. Ensuring integration with all services.
  • Development of clinical network operational policies and procedures, structures, processes, outcomes, improvement opportunities, etc.
  • Recruit and develop staff.
  • Coordination of clinical network marketing materials.

Qualifications:

  • A minimum of a Bachelor’s Degree in Business or Healthcare is required. A Master’s Degree is preferred.
  • At least 5 years of experience working in a healthcare environment is required.
  • Must have experience that includes health plans, hospitals, primary care, or post-acute care. Additional experience in related clinical care fields are preferred.
  • Clinical Network Development experience is highly preferred.
  • Long term care experience is highly preferred.
  • Must have excellent interpersonal, written and verbal communication skills with the ability to effectively communicate to stakeholders, leaders and executives both internally and externally.
  • Experience presenting clinical trend reports.
  • Proven ability to develop and implement action-plans.
  • Proven ability to work in a service based environment with excellent customer service skills.
  • Must be goal-oriented with excellent project management, analytical and organizational skills.

 

If you are qualified for this position, please apply using our secure online form.

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Medical Director

 

Location: Springfield, MA

Description:

Our client is currently seeking a medical professional who specializes in Geriatric Medicine and is experienced with the management of long-term care facilities to join their organization as the Medical Director. The Medical Director will have the primary responsibility of ensuring the high quality of medical and medically related care provided by the facility. This is a full-time, permanent position.

Responsibilities Include:

  • Develop and implement processes and procedures to ensure the quality care offered by the facility. This includes policies regarding patient rights.
  • Organizing and coordinating physician services and services offered by other professionals regarding patient/resident care.
  • Maintaining Direct Care records and reports. Ensure accurate and timely completion of records, chars, registration, transcription, documentation, etc.
  • Developing and implementing standards, policies, and procedures regarding resident care, quality assurance, and infection control. Communicating policies and procedures with physicians.
  • Monthly meetings with administration to discuss quality and safety metrics, which may include but is not limited to; injury related metrics and trends (falls, ulcers, hospitalization etc.), quality, surveys, pharmacy utilization.
  • Assist with arrangement of medical coverages and emergency care as necessary.
  • Develop and implement in-service training and educational programs for staff development. Promotion of employee health, welfare, and safety.

Qualifications:

  • A M.D. or D.O. Degree and an active Physician’s License in Massachusetts are required.
  • Board Certification in Geriatric Medicine is required.
  • Geriatric Medical experience in a Long-Term Care facility is highly preferred.

 

If you are qualified for this position, please apply using our secure online form.

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Medical Administrative Assistant

Location: Schenectady, NY

Description

Our client is currently seeking an Administrative Assistant with experience working in a medical office to join their team. The Medical Administrative Assistant will be responsible for providing the clinical team with office and administrative support while providing excellent customer service. This is a full-time, permanent position.

Responsibilities Include:

  • Performing office support functions, answering phones, word processing, creating spreadsheets, filing, receiving and requesting medical documentation.
  • Discussing insurance eligibility and benefits from patients, obtaining verifications and authorizations from insurance and for planned medical treatment from insurance carriers.
  • Validating insurance information. Ensuring its accuracy and resolving discrepancies.
  • Maintaining complete, accurate, and compliant medical records
  • Perform follow ups on billing and medical documentation.
  • Processing reimbursement claims.
  • Setting up financial payments to aid in the resolution of outstanding account receivables and prevent customers from going into collections. Conduct weekly payment calls in effort to decrease outstanding account receivables.
  • Performing claims follow-ups, resolution, retrievals, requests, documentation delivery, etc.
  • Processing reimbursement claims.
  • Ensure HIPPA Compliance to Personal Health Information (PHI).

Qualifications:

  • A minimum of a Bachelor’s Degree and 3 years of experience in an administrative assistant role in a medical office are required.
  • Knowledge of insurance benefits and coverage through carriers is required. Commercial, EPO, PPO, HMO, POS, Federal, Governmental, Self-funded, Workers compensation, and No Fault, etc.
  • Extensive software skills are required. Must have proficiency using medical software (OPIE) and other medical software as well as the ability to perform internet research.
  • Must be well organized with the ability to manage and prioritize multiple tasks in a busy medical office.
  • Seeking candidates with excellent communication skills and an eye for detail.

 

If you are qualified for this position, please apply using our secure online form.

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Account Executive

Location: Albany, NY

Description:

Our client is currently seeking and experienced Account Executive to join their growing organization. The Account Exec will be responsible for the providing excellent customer satisfaction while developing new and retaining existing business. This is full-time, permanent position.

Responsibilities Include:

  • Meeting company goals in regards to client retention, customer satisfaction, and business growth.
  • Development of Strategic Business Plan for assigned accounts, implementing and managing business deliverables in order to meet strategic goals.
  • Take leadership role in addressing and resolving customer issues.
  • Negotiate renewal pricing.
  • Successfully delegating and coordinating work to a motivated staff.
  • Delegation of tasks in response to customer needs.
  • Mentoring junior staff members. Assisting with training as necessary.
  • Promotes and looks for ways to improve quality and performance.
  • Manage customer expectations within the limitations of the company.
  • Build, develop, and maintain long-term relationships with targeted individuals.
  • Engage customers with collaborative discussions that will benefit both parties.
  • Become an acting Subject Matter Expert to assist in the implementation of corporate initiatives.
  • Meet and exceed contractual standards, account management, client and member satisfaction survey targets.

Qualifications:

  • A minimum of a Bachelor’s Degree is required, Healthcare Administration or Business preferred. A Master’s Degree in a Healthcare field is preferred.
  • 5 years of healthcare experience is required.
  • Must have knowledge of healthcare products.
  • Must have financial and administrative expertise in the provision of business deliverables.
  • Must have an understanding of consultative selling and negotiation principles.
  • Ability to understand and communicate the operation implications of organizational decisions internally and externally.
  • Must have excellent written and verbal communication skills.
  • Clinical services knowledge is desired.
  • Must be customer service oriented.
  • Experienced using management information systems.
  • Travel will be required.

 

If you are qualified for this position, please apply using our secure online form.

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Medical Receptionist

Location: Schenectady, NY

Description:

Our client is currently seeking a Receptionist to join their front office team. The Receptionist will be responsible for various administrative and secretarial functions within a medical office. This is a full-time, permanent role.

Responsibilities Include:

  • Greeting and assisting all patients / visitors that enter the office. Patient Registration.
  • Notifying practitioner of appointment arrivals, assisting patients to examination rooms.
  • Entering / processing and review of patient information and medical documentation (for accuracy and completeness) to ensure compliance standards are being met.
  • Scan patient documents and obtaining the necessary documentation from both patients and physicians ensuring timely treatment.
  • Using the predetermined scheduling guidelines, schedule appointments.
  • Answering multiple telephone lines; transfer calls, take messages, transferring phone lines to on call clinician at end of day.
  • Perform appointment reminder calls for patient appointments.
  • Collecting payments, processing credit card transactions.
  • Perform filing, typing, mailing and other various administrative / secretarial projects as needed.

Qualifications:

  • A minimum of a High School Diploma is required.
  • Prior administrative / secretarial experience is required. Preferably in a medical office.
  • Excellent interpersonal, written and verbal communication skills are required.
  • Must be very well organized and able to multi-task.
  • Must be attentive to detail.
  • Proficiency using Microsoft Office and Outlook is required.

 

If you are qualified for this position, please apply using our secure online form.

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Implementation Coordinator

Location: Schenectady, NY

Description:

Our client is currently seeking to employ a managed care professional experienced in customer service and insurance billing, payments, and reconciliations as the Implementation Coordinator. The Implementation Coordinator will be primarily responsible for the management of healthcare program implementation processes. This is a full-time, permanent position.

Responsibilities Include:

  • Management of the entire implementation process.
  • Development and management of implementation process tactical plans (ie. timelines and documentation)
  • Closely work with internal management teams (sales and client management) to evaluate and understand client needs.
  • Ensure customer needs and internal objectives are being met. Coordinate with Client Administration, IT, BMT, Documentation, Member Benefits, Billing, Claims and Sales as necessary.
  • Identification of data and requirements to document requests and distribute quality implementations. Ensuring timely delivery and high quality service.
  • Provide performance feedback.
  • Assist in presentations to clients.

Qualifications:

  • A minimum of an Associate’s Degree and 3 years of customer service experience in managed care are required.
  • Experience with insurance billing requirements and payment reconciliation is required. Comprehensive knowledge and understanding of claims payment processing and medical management processes.
  • Must be able to verify prior claims experience.
  • Public speaking experience including group presentations and educational seminars is required.
  • Must be willing to travel and conduct educational visits.
  • Must have demonstrated ability to manage and implement projects with internal departments and external entities.
  • Excellent interpersonal, written and verbal communication skills are required. Public Speaking experience, presentations, leading educational seminars experience is required.
  • Must be multi-task oriented and very attentive to detail.
  • Proficiency using Microsoft Office Suite and Windows environment.

 

If you are qualified for this position, please apply using our secure online form.

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.NET Developer – Mid / Senior Level

Location: Albany, NY

Description:

Our client is currently seeking an experienced .NET Developer to join their growing health care IT business. The .NET Developer will be primarily responsible for the development, testing, and debugging of health care IT software products. This is a full-time, permanent role.

Responsibilities Include:

  • Collaboration with internal and offshore development teams in an agile environment.
  • Assisting the development teams with software development, debugging and testing.
  • Reporting and documenting project process throughout the development life cycle (this includes software build, release, and deployment)
  • Assist junior developers as necessary, provide them with technical support.

Qualifications:

  • A minimum of a Bachelor’s Degree in Computer Science with at least 6 years of professional work experience are required.
  • Candidates must be experienced in Web Application development and Client Server Architecture as well as have knowledge of n-Tier Architecture and an understanding of IIS / Web Services.
  • Candidates must be able to learn new programming languages and technologies quickly.
  • Must have working knowledge with the following technologies:
    • Microsoft .NET development with C#
    • Microsoft SQL Server 2005 / SQL Server 2008 / SQL Server 2012
  • Must know the following languages:
    • NET, C# and / or VB.NET
    • Windows Forms (UI) Development
    • DevExpress is a plus
    • HTML, DHTML, JQuery and JavaScript
    • AJAX, XML, and SOAP
    • SQL Stored Procedures
    • 0 + Framework
    • Entity Framework
  • Must have the following OS knowledge:
    • Windows NT / Windows XP / Windows 7 / Windows 8 / Windows Server 2003, 2008, 2012
  • American Health Care EMR and Practice Management systems knowledge in HL7 and MIRTH interface is a plus.
  • Application development in Linux and Unix is a plus.

 

If you are qualified for this position, please apply using our secure online form.

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