IT Support Technician

 

Location: Albany, NY

Description:

Our client is currently seeking an experienced IT Support Technician to join their team. The Support Technician will be responsible for the provision of support and administration for on-site and remote technology solutions. This is a full-time, permanent position.

Responsibilities Include:

  • Providing administration and support for on-site PC issues, Windows Server Environments, and hosted solutions.
  • Utilization of proprietary remote monitoring and management (RMM) and Professional Services Automation (PSA) tools in order to provide remote and user system support.
  • Providing administration and support for remote PC issues, Window Server Environments and hosted solutions.

Qualifications:

  • A minimum of an Associate’s Degree in Computer Science or related field and two years of Technical Support experience are required.
  • Microsoft Certified Professional status is required.
  • Must have experience administering and supporting Windows Server and desktop operating systems.
  • The following technical knowledge is required: Active Directory, Antivirus products, Malware removal, TCP/IP, DHCP, DNS
  • The following technical knowledge is highly desired: Backup and Recovery, Cisco Networking (CCNA or higher), DFS, Group Policy, Hyper-V, MS Exchange, Scripting with Kixtart or VBScript, Smartphones and Tablets (Android, iPhone, Windows), SonicWALL firewalls, Terminal Services, VPN

 

If you are qualified for this position, please apply using our secure online form.

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Senior Account Executive

 

Location: New York City, NY

Description:

Our client is currently seeking a Senior Account Executive to join their team in New York City. The Account Executive will be responsible for the generation of sales to new prospects and building long-term relationships with those customers. This is a full-time, permanent position.

Responsibilities Include:

  • Meeting and exceeding sales goals.
  • Prospecting new customers via cold calls, email, letters, social media, and networking. Identification of non-traditional partners in the market.
  • Gaining referrals from current customers and endorser partners.
  • Establishing executive relationships with top-level influencers.
  • Meeting customer expectations, following up with customers to ensure customer satisfaction.
  • Adhere to sales process and procedures. Utilize solution selling and strategic sales tools and techniques.
  • Completing activity and results reports, manage sales opportunities, and submit orders accurately and on time.
  • Build professional market and develop referral partners.
  • Stay up-to-date on market, technologies and products.
  • Planning and managing selling time, analyze market and sales data, research competition and their business models/business approach.

Qualifications:

  • A minimum of a Bachelor’s Degree and 5 years of professional sales experience are required. Previous sales experience in Technology or Telecommunications is required.
  • Previous experience using SalesForce management software is preferred.
  • Excellent interpersonal, written and verbal communication skills.
  • Must be able to give presentations.
  • Must be able to challenge conventional thinking to enhance credibility and establish differentiation from competition.

 

If you are qualified for this position, please apply using our secure online form.

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Account Executive

 

Location: New York City, NY

Description:

Our client is currently seeking an Account Executive to join their team in New York City. The Account Executive will be responsible for the generation of sales to new prospects and building long-term relationships with those customers. This is a full-time, permanent position.

Responsibilities Include:

  • Meeting and exceeding sales goals.
  • Prospecting new customers via cold calls, email, letters, social media, and networking. Identification of non-traditional partners in the market.
  • Gaining referrals from current customers and endorser partners.
  • Establishing executive relationships with top-level influencers.
  • Meeting customer expectations, following up with customers to ensure customer satisfaction.
  • Adhere to sales process and procedures. Utilize solution selling and strategic sales tools and techniques.
  • Completing activity and results reports, manage sales opportunities, and submit orders accurately and on time.
  • Build professional market and develop referral partners.
  • Stay up-to-date on market, technologies and products.
  • Planning and managing selling time, analyze market and sales data, research competition and their business models/business approach.

Qualifications:

  • A minimum of a Bachelor’s Degree and 2 years of professional sales experience are required.
  • Previous experience using SalesForce management software is preferred.
  • A technology background is preferred.
  • Excellent interpersonal, written and verbal communication skills.
  • Must be able to give presentations.
  • Must be able to challenge conventional thinking to enhance credibility and establish differentiation from competition.

 

If you are qualified for this position, please apply using our secure online form.

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SQA Testing Analyst

 

Location: Latham, NY

Description:

Our client is currently seeking an experienced Quality Assurance Analyst to join their team as a SQA Testing Analyst. The SQA Testing Analyst will be responsible for the development of test plans and scenarios for complex business functions and multi-system environments. This is a full-time, permanent position.

Responsibilities Include:

  • Developing test plans and scenarios (test steps and pass/fail criteria).
  • Performing software quality assurance tests and documenting results.
  • Collaboration with developers in order to correct testing failures and to retest.
  • Coordinate with end-users to test additional subject matter as necessary.
  • Tracking and reporting on testing activities.
  • Compliance with all company policies and procedures.
  • Attending training as required.

Qualifications:

  • A minimum of a Bachelor’s Degree in a Technical or Engineering field and 2-10 years of work experience in an insurance or healthcare / managed care setting are required.
  • 2-5 years working on a testing team is required.
  • Excellent interpersonal, written and verbal communication skills are required.
  • Must have a very high attention to detail and the ability to solve practical problems with a variety of concrete variables within limited standardization. Able to develop testing scenarios that anticipate user activities and go beyond the 1:1 validation of stated requirements.
  • Proficiency using Microsoft Office Suite, Visio Professional, various Internet Software and browsers. Familiar with office equipment printers, copiers, etc.
  • Must have strong analytical ability and must be able to perform basic mathematical functions to compute rates, ratios, percentages, etc.

 

If you are qualified for this position, please apply using our secure online form.

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SQL Database Administrator

Location: Latham, NY

Description:

Our client is currently seeking an experienced Database Administrator to take on the role of the SQL Database Administrator at their growing company. The SQL DBA will be responsible for the administration of the database environments for all company business units. This is a full-time, permanent position.

Responsibilities Include:

  • Ensure the proper functioning of database environments by managing the installation, configuration, administration, monitoring and maintenance of database environments.
  • Implement, install, configure and administer database management systems, utilities and tools.
  • Provide support for database environments (production, QA and development).
  • Perform daily monitoring of database. Monitor all backups, jobs, logs, space, utilization, etc.
  • Tuning database to optimize database operation.
  • Review database designs and data analysis. Assist IT as needed (write coding/packages).
  • Implement patches / upgrades or production changes as necessary.
  • Document database processes and specifications. Translate requirements into specifications. Develop work plans for database projects.
  • Identify areas of improvement through the collaboration with users.
  • Compliance with all departmental and company standards, processes and procedures.

Qualifications:

  • A minimum of a Bachelor’s Degree in IT or a Business field and 3 years of working experience as a DBA are required.
  • Must have experience with SQL and/or DB2 Server.
  • SSIS, SSAS, SSRS, RAID, SAN, DTS, ETL, Crystal/Business Objects experience is preferred.
  • Must have clustered database environment administration experience.

 

If you are qualified for this position, please apply using our secure online form.

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Data Engineer

Location: Latham, NY

Description:

Our client is currently seeking an experienced Systems Engineer to join their IT department as a Data Engineer. The Data Engineer will be primarily responsible for providing the Senior Data Engineer with support for the administration of multiple infrastructure technologies and data processing for inbound and outbound transmissions. This is a full-time, permanent position.

Responsibilities Include:

  • Assisting with the design, development, implementation, and maintenance of data transmissions, system monitoring tools and automated tools and processes for all inbound and outbound data transmissions.
  • Identification and analysis of recurring issues, development of remedial plans of action.
  • Add improvements to troubleshooting and resolution documentation for use by all levels of support.
  • Assistance with client onboarding through client data setup and file customization to meet the needs of the client and production control.
  • Management and maintenance of data transmission compliance reporting.
  • Acting as the primary on call support for Senior System Engineer.

Qualifications:

  • A Bachelor’s Degree in Computer Science, Engineering, or Technology or an equivalent of combined education and experience is required.
  • A minimum of 4 years of experience in systems engineering is required.
  • CSA or MCSE Certification is preferred.
  • Experience must include enterprise storage, mobile solutions, server administration, email, messaging, and virtualization technologies.
  • Experience with Microsoft Software and its associated server tools are required.
  • Must have familiarity with Linux and Windows servers.
  • Experience with Tumbleweed/Axway is preferred.
  • Experience working with enterprise environments in multiple site locations is required.
  • Must have experience with creating solutions complaint with industry audit and compliance standards like PCI and SSAE16.
  • Excellent interpersonal, written and verbal communication skills.

 

If you are qualified for this position, please apply using our secure online form.

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Database Analyst

Location: Clifton Park, NY

Description:

Our client is currently seeking an experienced programmer to join their team as a Database Analyst. The Database Analyst is primarily responsible for providing support for ERP software, database structure and data mining. This is a full-time, permanent position.

Responsibilities Include:

  • Assisting the IT team with the planning and expansion of the corporate database.
  • Providing support for ERP software, database structure and data mining as well as technical IT support for users.
  • Troubleshooting complex programming and database issues. Provide possible solutions. Maintaining the technical documentation for issues and resolution procedures.
  • Database and code management; code review and documentation.
  • Using Microsoft SQL Server, IBM iSeries DB2, .NET, RPC, and other formats for data mining and reporting.
  • Using best practices to ensure efficiency and security while writing SQL statements, stored procedures and views.
  • Using SQL, ASP or other applications for the development, testing and implementation of data entry applications.
  • Assist with the design, development, testing, and implementation of ad hoc reports in the existing database and IT systems policies and controls.
  • Assist with cross training and help desk rotation as necessary.

Qualifications:

  • A Bachelor’s Degree in Computer Programming is preferred. A minimum of 2 years of relevant industry experience is required.
  • Relational databases and programming experience is required.
  • Access, ASP, and SQL experience is required. IBM iSeries & DB2 knowledge is highly preferred.
  • Change management controls and Software Development Life Cycle experience is required.
  • MAPICS, ERP and SOX experience is preferred.
  • Network experience related to SQL is preferred.
  • Must have very strong troubleshooting and problem solution skills.
  • Project management and leadership experience is a plus.

 

If you are qualified for this position, please apply using our secure online form.

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Database Administrator

Location: Latham, NY

Description:

Our client is currently seeking an experienced Database Administrator (DBA) to join their IT team. The DBA will be responsible for the management of all activities related to the business’ database environments. This is a full-time permanent position.

Responsibilities Include:

  • Oversee the installation, configuration, and administration of all database management systems.
  • Oversee the installation, configuration, and administration of database management utilities and tools.
  • Performing daily database monitoring activities. Backups, jobs, space, logs, etc.
  • Optimization of database through design, analysis, creation, and tuning of databases as necessary.
  • Assisting the IT units by writing code as necessary.
  • Perform and/or deploy upgrades, developing project work plans, identify areas of improvement, and implementing change to processes and procedures.
  • Completing all database specification and procedural documentation.
  • Assist in the training as needed.
  • Compliance with company policies and procedures.

Qualifications:

  • A minimum of a Bachelor’s Degree in IT, Business, or related field and 3 years of DBA experience are required.
  • Must have experience with DB2 and/or SQL Server.
  • SSIS, SSAS, SSRS, RAID, SAN, DTS, ETL, Crystal/Business Objects experience is preferred.
  • Candidates with experience in DBA within a clustered environment are preferred.
  • Must have the ability to perform updates for SuSE Linux, DB2 WSE, DB2 ESE, Windows Server 2003 Standard, Ubuntu LTS, and AIX.

 

If you are qualified for this position, please apply using our secure online form.

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Systems Engineer

Location: Albany, NY

Description:

Our client is currently seeking an experienced Systems Engineer to join their Infrastructure team. The Systems Engineer will be responsible for the management of the company’s information systems and the strengthening of the infrastructure team. This is a full-time, permanent position.

Responsibilities Include:

  • Using VMware, Linux and Microsoft technologies to design, implement, and maintain enterprise solutions.
  • Implementation and maintenance of VSphere 5.x servers.
  • Identify infrastructure components with opportunity for improvement. Recommending and implementing changes.
  • Automation of operational tasks.
  • Optimization of core infrastructure resources, performing updates and performance tuning.
  • Providing operational support and troubleshooting.
  • Cross-training with other IT teams to assist in the strengthening of the team.

Qualifications:

  • A Bachelor’s Degree in Computer Science or related field is required.
  • A minimum of 5 years designing and implementing Virtualization technologies and 5 years working with Ubuntu, Linux and Windows Servers are required.
  • Must have experience with enterprise VMware features like; HA and DRS and be experienced building and maintaining high-availability environments.
  • Experience working within a multisite distributed computing environment is required.
  • Excellent interpersonal, written and verbal communication skills are required.
  • Must have demonstrated success working in a rapidly changing environment.

 

If you are qualified for this position, please apply using our secure online form.

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Quality Assurance Engineer

Location: Albany, NY

Description:

Our client is currently seeking a Quality Assurance Engineer to assist the developers with the delivery of reliable, high quality software solutions.  This full-time, permanent position is located in Albany.

Responsibilities include:

  • Analyzing and testing project requirements.
  • Performing continuous maintenance on testing environment variables.
  • Writing test plans and test cases.
  • Performing risk analysis and support.
  • Troubleshooting problems in the testing environment.

Qualifications:

  • Bachelor’s Degree in Computer Science or related discipline.
  • Must have test automation and programming experience and ability to adhere to industry best practices for requirements and testing.
  • Must have a thorough understanding of TCP, HTTP, FTP and IP protocols
  • Familiarity with FRT, SFTP, and AS2 is required.
  • Expertise in Java/Groovy/Grails is preferred.
  • Experience working with SQL statements and programming.
  • Working knowledge of XML/HTML.
  • Experience working with SQL statements and programming.
  • Excellent written and verbal communication skills plus the ability to multi-task and meet deadlines.

 

If you are qualified for this position, please apply using our secure online form.

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