Commercial Lines Technical Assistant

Location: Albany, NY

Description:

Our client is currently seeking a Technical Assistant to assist the Commercial Lines Customer Service Representatives. The Commercial Lines Technical Assistant will be responsible for a variety of support services regarding client transactions and the acquisition, maintenance and retention of clients. This is a full-time, permanent position.

Responsibilities Include:

  • Servicing commercial accounts.
  • Support the customer service representatives with their workflow by assisting with billing, rating, policy follow-ups, endorsements, requests, binders, renewals, certificates of insurance, and summaries of insurance.
  • Adherence to company and departmental systems, policies and procedures.
  • Effectively communicating the issues of Commercial Lines clients to all necessary parties in order to clarify and resolve the issues.
  • Provide support for Senior CSRs, CSRs, and technical assistants as needed.
  • Perform accounting discrepancy research and respond accordingly.
  • Meeting goals and objectives set by management.

Qualifications:

  • An Associate’s Degree is preferred.
  • At least 1 year of property and casualty insurance agency or company experience is required.
  • Must have knowledge of commercial lines workflows and procedures.
  • Must have the ability to work independently or within a team environment.
  • Excellent interpersonal, written and verbal communication skills are required.
  • Proficiency using Microsoft Office Suite software and TAM are required.

 

If you are qualified for this position, please apply using our secure online form.

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Database Administrator

Location: Latham, NY

Description:

Our client is currently seeking an experienced Database Administrator (DBA) to join their IT team. The DBA will be responsible for the management of all activities related to the business’ database environments. This is a full-time permanent position.

Responsibilities Include:

  • Oversee the installation, configuration, and administration of all database management systems.
  • Oversee the installation, configuration, and administration of database management utilities and tools.
  • Performing daily database monitoring activities. Backups, jobs, space, logs, etc.
  • Optimization of database through design, analysis, creation, and tuning of databases as necessary.
  • Assisting the IT units by writing code as necessary.
  • Perform and/or deploy upgrades, developing project work plans, identify areas of improvement, and implementing change to processes and procedures.
  • Completing all database specification and procedural documentation.
  • Assist in the training as needed.
  • Compliance with company policies and procedures.

Qualifications:

  • A minimum of a Bachelor’s Degree in IT, Business, or related field and 3 years of DBA experience are required.
  • Must have experience with DB2 and/or SQL Server.
  • SSIS, SSAS, SSRS, RAID, SAN, DTS, ETL, Crystal/Business Objects experience is preferred.
  • Candidates with experience in DBA within a clustered environment are preferred.

 

If you are qualified for this position, please apply using our secure online form.

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HCM/HRIS Manager

Location: Albany, NY

Description:

Our client is currently seeking an experienced Human Resources Technology professional to take on the role of the Human Capital Management (HCM) / Human Resources Information Systems (HRIS) Manager. The HCM/HRIS Manager will be responsible for the research, implementation, and management of HCM Technology solutions. This is a full-time, permanent position.

Responsibilities Include:

  • Development of HCM Technology training techniques and materials for a variety of user levels; ie. user guides, on-site training.
  • Development of user and system documentation, policies and procedures.
  • Provide clients with needs analysis in order to create plans for implementation.
  • Management of implementation timelines.
  • Create quality control criteria necessary to ensure data validation and proper system functionality. Perform quarterly verifications and analyze reports to identify areas in need of improvement.
  • Provide technical support and guidance for issues that may arise. Adjust / enhance system environment as necessary.
  • Conduct business analysis with clients in order to ensure systems continue to meet client needs.
  • Build quality relationships with new and existing technology vendors, partners, and community.
  • Monitor and stay up-to-date on HCM technologies, make program / service offerings recommendations.
  • Train producers and account staff on HCM technologies.
  • Become the HCM Technology subject matter specialist and point of contact for matters regarding HCM technology.
  • Leading technology marketing efforts; sales and retention. Lead HCM tech sales calls and build sales support presentations, and assist with the production of marketing materials.

Qualifications:

  • A minimum of a Bachelor’s Degree in Human Resources, Business or Information Technology is required. A NYS Life, Accident & Health broker’s license, Certified Payroll Professional (CPP), Senior Professional in Human Resources (SPHR) or Professional in Human Resources (PHR) certification, and Notary Public are preferred.
  • At least 5 years of experience working in HRIS / HCM systems or a business analyst capacity, 5 years of experience in the he health insurance industry, 5 years of experience in a management role, or a combination of these is required. Project management experience and knowledge of project management methodologies is also required.
  • Must have extensive knowledge of employee benefits and the local market.
  • Must be able to identify, understand and evaluate potential client business needs and budgetary requirements. Excellent business acumen is required.
  • Must have proven ability to work in a customer service focused team environment.
  • Excellent interpersonal, written and verbal communication skills.
  • Excellent problem-solving and analytical skills.
  • Must have strong Excel skills and proficiency with Microsoft Office Suite products and Agency Manager (TAM) agency management software.
  • Proficiency with HCM solutions like SaaShr, Kronos time and attendance, ADP TotalSource, Payroll systems, etc.

 

If you are qualified for this position, please apply using our secure online form.

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Account Manager – Employee Benefits

Location: Albany, NY

Description:

Our client is currently seeking an Account Manager to manage existing employee benefits clientele and oversee their growth into long-term accounts. The main goals of this Account Manager – Employee Benefits position are to retain existing clients and identify new business opportunities within those accounts. This is a full-time, permanent position located in the Albany, NY area.

Responsibilities Include:

  • Managing account renewals through complete plan and competitive rates analysis, proposal creation including recommendations on new business opportunities that will improve on the existing plan.
  • Performing marketing and network analysis along with claims experience, benchmarking, and contributions analysis in order to identify new lines of business.
  • Managing client deliverables through the maintenance of contract documents and assisting client services with client issues when necessary.
  • Staying up to date with regulatory issues and communicating them with clientele.
  • Regular communication with management regarding issues that will affect the clients.
  • Analysis of prospective client insurance and benefit needs with management.

Qualifications:

  • Bachelor’s Degree or 5+ years of work experience in Group Heath Account Management.
  • NYS Life, Accident, and Healthcare Licensure is expected within 1 year of employment.
  • Proficient with Microsoft Office Suite, prior use of TAM software is a plus.
  • Must say up to date on industry regulations.
  • The ideal candidate will have excellent written and verbal communication skills, problem solving skills, and will be customer service oriented.

 

If you are qualified for this position, please apply using our secure online form.

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Trust and Estates Attorney

Locations: Syracuse, NY and Albany, NY

Description:

Our client is seeking an experienced associate-level attorney with experience in trust and estate work with a focus on elder law. The Trust and Estates Attorney will be working with clients in order to establish trusts, draft wills, and other estate planning documents in addition to collaborating with financial managers and insurance specialists to advise clientele on retirement plans, insurance policies, and charitable contributions. This is a full-time, permanent position.

Responsibilities Include:

  • Providing council regarding the secure transfer of assets via estate and trusts.
  • Assisting clientele with the distribution of their estates and the establishment of trusts.
  • Drafting / preparation of estate planning documents, estate and trust fiduciary accounting and estate tax returns, power of attorney etc. Updating documents as necessary.
  • Assist with litigations. Make court appearances as necessary.
  • Staying up-to-date on trust, estate and tax laws.

Qualifications:

  • A Juris Doctorate Degree and at least 4 years of relevant trust and estate work experience are required.
  • Current New York State Attorney License.
  • Must be very analytical with the ability to perform extensive research.
  • Excellent interpersonal, written and verbal communication skills.

 

If you are qualified for this position, please apply using our secure online form.

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Operations Engineer

Location: Albany, NY

Description:

Our client is currently seeking an Operations Engineer to join their Software Engineering team. The Operations Engineer will be primarily responsible for the design, development and implementation of the operating environment for the company’s software services. This is a full-time, permanent position.

Responsibilities Include:

  • Collaboration with software engineering and support teams in order to design, develop, and implement operating environments for software development frameworks, tools, exception handling, and infrastructure.
  • Ensuring that products are manageable, scalable, monitored and supported.
  • Systems administration, monitoring and development.
  • Defining exception detection and remediation actions.
  • Performing product and service reviews to ensure operational support.
  • Performing software validations.
  • Facilitate and support interdepartmental communication and reporting.
  • Addressing both technical and business user issues, recommending improvements.
  • Recommending process improvements.

Qualifications:

  • A Bachelor’s Degree in Computer Science and or related field is preferred.
  • A minimum of 2 years of experience in software development is required (experienced using Java related technologies).
  • Must have experience in highly scalable virtual environments.
  • Experience using software version control applications is required.
  • Automation, scheduling, log management, and monitoring tools experience such as: logstash, Sensu, Artifactory, Rundeck, Chef and Puppet
  • Must be able to accept some after hours and on-call assignments.

 

If you are qualified for this position, please apply using our secure online form.

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Systems Engineer

Location: Albany, NY

Description:

Our client is currently seeking an experienced Systems Engineer to join their Infrastructure team. The Systems Engineer will be responsible for the management of the company’s information systems and the strengthening of the infrastructure team. This is a full-time, permanent position.

Responsibilities Include:

  • Using VMware, Linux and Microsoft technologies to design, implement, and maintain enterprise solutions.
  • Implementation and maintenance of VSphere 5.x servers.
  • Identify infrastructure components with opportunity for improvement. Recommending and implementing changes.
  • Automation of operational tasks.
  • Optimization of core infrastructure resources, performing updates and performance tuning.
  • Providing operational support and troubleshooting.
  • Cross-training with other IT teams to assist in the strengthening of the team.

Qualifications:

  • A Bachelor’s Degree in Computer Science or related field is required.
  • A minimum of 5 years designing and implementing Virtualization technologies and 5 years working with Ubuntu, Linux and Windows Servers are required.
  • Must have experience with enterprise VMware features like; HA and DRS and be experienced building and maintaining high-availability environments.
  • Experience working within a multisite distributed computing environment is required.
  • Excellent interpersonal, written and verbal communication skills are required.
  • Must have demonstrated success working in a rapidly changing environment.

 

If you are qualified for this position, please apply using our secure online form.

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Quality Assurance Engineer

Location: Albany, NY

Description:

Our client is currently seeking a Quality Assurance Engineer to assist the developers with the delivery of reliable, high quality software solutions.  This full-time, permanent position is located in Albany.

Responsibilities include:

  • Analyzing and testing project requirements.
  • Performing continuous maintenance on testing environment variables.
  • Writing test plans and test cases.
  • Performing risk analysis and support.
  • Troubleshooting problems in the testing environment.

Qualifications:

  • Bachelor’s Degree in Computer Science or related discipline.
  • Must have test automation and programming experience and ability to adhere to industry best practices for requirements and testing.
  • Must have a thorough understanding of TCP, HTTP, FTP and IP protocols
  • Familiarity with FRT, SFTP, and AS2 is required.
  • Expertise in Java/Groovy/Grails is preferred.
  • Experience working with SQL statements and programming.
  • Working knowledge of XML/HTML.
  • Experience working with SQL statements and programming.
  • Excellent written and verbal communication skills plus the ability to multi-task and meet deadlines.

 

If you are qualified for this position, please apply using our secure online form.

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Sales and Marketing Director

 

Location: North Hampton, MA

Description:

Our client is currently seeking an experienced marketing manager to oversee the marketing department as the Sales and Marketing Director. The Director will be responsible for the marketing department operations and the maintenance of waiting lists to ensure occupancy projections are being met. This is a full-time, permanent position.

Responsibilities Include:

  • Scheduling and conducting sales presentations with prospective occupants. Perform follow ups in order to meet sales goals.
  • Review leads, updates, plans on a daily basis.
  • Gain reservations and ensure timely move-ins.
  • Preparation of referral activity reports, sales and occupancy reports, and additional reports as necessary.
  • Coordination with necessary departments for Resident status and movement.
  • Assist with new resident orientation.
  • Collaboration with the marketing department to identify, develop and distribute promotional collateral and advertisements.

Qualifications:

  • A minimum of a Bachelor’s Degree and 3 years of admissions/public relations experience are required.
  • A minimum of 3 years of experience in marketing, sales, public relations, or related field is required.
  • Must have the ability to work with the public (elderly is a plus).
  • Must have a thorough knowledge of assisted living facilities as well as occupancy and transitions policies and procedures, and the knowledge necessary to process applications and agreements.
  • Experienced in marketing, management and public relations.
  • Must have excellent human relations and problem solving skills with the ability to delegate and supervise effectively.

 

If you are qualified for this position, please apply using our secure online form.

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Controller

Location: Pittsfield, MA

Description:

Our client is currently seeking an experienced Controller within the manufacturing industry to be a part of their quickly growing company. The Controller will be responsible for the implementation and management of the new Accounting System. This is a full-time, permanent position.

Responsibilities Include:

  • Oversee a smooth transition of the accounting system in use to the new system and a streamlined management of accounting operations.
  • Collecting, analyzing, and consolidating financial data. Preparing periodic financial reports.
  • Maintenance of accounting records.
  • Maintain budgeting requirements.
  • Ensure federal, state, and local legal compliance

Qualifications:

  • A minimum of a Bachelor’s Degree in Accounting, Finance or related field and at least 10 years of experience are required. (2+ years of MS Dynamics GP accounting experience, 5+ years of accounting experience, 5+ years of financial reporting experience.)
  • CPA is highly preferred.
  • Excellent Microsoft Excel, MS Dynamics, Great Plains and Word skills are required.
  • Excel / Spreadsheet expertise is required (V Lookups, pivot tables, macros).
  • Demonstrated financial analysis skills.
  • Excellent written and verbal communication skills.

 

If you are qualified for this position, please apply using our secure online form.

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