Our client is currently seeking a Collections Supervisor. This is a full-time, permanent position located in Utica.
Responsibilities include coordinating / supervising development and execution of workflow, performing work quality analysis, assessments and targeted training of personnel, managing schedules of unit personnel and maintaining records.
- At least three years supervisory experience in an office or call center setting
- Bachelor’s degree
- Some understanding of FDCPA, FCRA and HIPAA related areas of law, and the ability to develop knowledge of FDCPA, legal processes and credit reporting.
- Expertise in Microsoft Word and Excel
- Strong leadership and communication skills
Interested in this position? Apply now!