In an interview, it’s not uncommon to be asked about how you measure your own success. Hiring managers and recruiters want to know if you actually track your own accomplishments and measure your performance. Great employees hold themselves not only to company standards, but to personal standards. This is why it’s important to know how to approach this question.
To begin thinking, the exact way in which you answer this question is going to be different for everyone. We all work in different industries, professions, and careers. This means we all have different values we can quantify and measure to determine if we’re performing well. In addition, we all have our own set of intangible qualitative variables that we measure to gauge our own success. This could be overall job satisfaction, or the amount of pride we take in our work. There are a few general terms usable to measure success across most industries:
- Growing Your Customer Base/Audience
- Customer Satisfaction
- Employee Satisfaction
- Job Satisfaction
Any one of the above ways is usually a good indicator of success, based on the industry you work in. There are also ways to measure in a project based environment:
- Team Satisfaction
- Quality of Work
Although these are mostly specific to projects, quality of work is a great overall indicator. These measures are all great starting points to begin self evaluation.
The Bottom Line
Similar to answering most interview questions, it serves you well to try and link a story to each way of measure. For example, if you work in customer service, you probably judge yourself based on customer satisfaction. You could bring up a time when you got a good post-interaction rating. However, the best stories involve a personal touch, so if you can bring up a time someone said you truly made their day.
These measures are ultimately a way for you to do a performance appraisal of self. If you are able to consistently carry out self evaluation, you will be much less nervous when the time comes for a true performance appraisal. Having an internal system of judgement for success greatly increases your ability to speak to it when put in question.