Customer Service

30 01, 2023

Help Desk Technician

2023-01-30T16:39:16-05:00Comments Off on Help Desk Technician

Our client is currently seeking a Help Desk Technician who will work with a variety of professionals and provide technical support to users across the entire firm. This is a full-time, permanent position. Responsibilities Include: Collaborate with staff across the entire firm to resolve problems and improve current policies and procedures. Assist users with software issues of all levels and provide technical support by phone, at the desk side, and in writing. Analyze, modify, and troubleshoot hardware and software systems in a fast-paced environment to support the needs of the firm. Configure and test systems to support the organization while [...]

30 01, 2023

IT Help Desk Specialist

2023-01-30T15:02:51-05:00Comments Off on IT Help Desk Specialist

Our client is currently seeking an IT Help Desk Specialist to join their growing team. This is a full-time, long-term contract position. Responsibilities Include: Participate in meetings and collaborate with vendors, consultants, and IT staff to discuss solution options and assist in recommending appropriate system platforms. Prepare and assist with documentation preparation for manuals and online help instructions for users, and for IT staff. Perform various tasks such as installation, administration, testing, and maintenance of hardware and software. Provide and administer training in hardware and software technologies. Qualifications: 3+ years of experience in IT customer support. Associate's degree in IT or a computer-related field. The ability to [...]

27 01, 2023

Production Supervisor

2023-01-27T11:33:31-05:00Comments Off on Production Supervisor

Our client is currently seeking a Production Supervisor to directly oversee staff and designated areas. This is a full-time, permanent position with excellent benefits. Responsibilities Include: Oversee staff members while also being a contributing member of production. Identify wasteful activities and their resolutions. Facilitate scheduling, order fulfilment, and shipping & receiving of product. Assign duties to staff that will best utilize their individual skills. Collaborate with various departments to ensure appropriate staffing and designing of particular devices. Qualifications: Must have a high school diploma, Associates preferred. Minimum of 5 years experience in a manufacturing environment with supervisory background preferred. Must [...]

27 01, 2023

International Logistics Specialist

2023-01-27T11:32:19-05:00Comments Off on International Logistics Specialist

Our client is currently seeking an International Logistics Specialist to assist their logistical team. This is a full-time, permanent position with benefits. Responsibilities Include: Develop and maintain customer relationships. Assist the logistical team from the purchase of the product through arrival to the customer – both import and export processing. Quote and monitor air and ocean shipments while maintaining the accuracy of databases. Provide solutions to any customer-related concerns and educate clients on export regulations. Qualifications: Must have prior transportation or international logistical experience. Excellent written and verbal communication skills. Prior negotiation skills are a plus. Must thrive in a fast-paced, heavily [...]

27 01, 2023

Commercial Lines Customer Service Representative

2023-01-27T11:16:47-05:00Comments Off on Commercial Lines Customer Service Representative

Our client is currently seeking a Commercial Insurance Customer Service Representative who will be responsible for providing support to the marketing and underwriting teams by servicing new or remarketed accounts. This is a full-time, permanent position. Responsibilities Include: Quote new or renewal accounts while adhering to deadlines for large account units. Maintain new business servicing and data entry as needed. Review bid specs and contracts as well as manage coverage analysis and comparisons. Handle order endorsements, cancellations, or certificates as well as reconcile accounts and manage invoices. Communicate with the appropriate department regarding questions or information as needed. Retain [...]

25 01, 2023

Insurance Account Executive – Remote

2023-01-25T08:58:10-05:00Comments Off on Insurance Account Executive – Remote

Our client is currently seeking an Insurance Account Executive to promote and sell their product to potential and existing clients. This is a full-time, permanent position and it is fully remote. Responsibilities Include: Oversee existing resources, such as reports, for potential sales opportunities. Maintain communication with new and existing clients to promote and sell coverage and achieve annual sales goals. Oversee the sale of coverage from the underwriting process to the close of the sale. Ensure all necessary forms are completed and filed for incoming clients. Document all sales activity. Qualifications: Associates Degree in Business Management, Marketing, or related [...]

12 01, 2023

Customer Support Technician

2023-01-12T16:43:31-05:00Comments Off on Customer Support Technician

Our client is currently seeking a Customer Support Technician who will be responsible for support in an office setting. This is a full-time, permanent position located in Binghamton. Responsibilities Include: Responsible for identifying and resolving issues, ensuring that all issues are resolved in a timely manner Support the operation and setup of workstations, printers, servers, and network Provide continuous communication with internal staff and outside vendors Maintain a supply inventory and support various setup of workstations Keep up to date on the latest applications Qualifications: A High School diploma required Must have at least 3 years of experience in technology [...]

12 01, 2023

Director of Sales

2023-01-12T13:41:20-05:00Comments Off on Director of Sales

Our client is currently seeking a Director of Sales to supervise the sales team ensuring goals are met. This is a full-time, permanent position with excellent benefits. Responsibilities Include: Create and execute sales strategies to achieve long-term goals while also assisting the team with maintaining client relationships. Initiate new leads, negotiate and close prospective deals. Track and monitor sales effectiveness and ensure distributor partners' inventory is current. Collaborate with various supervisors to target and recruit new distributors. Develop and supervise department meetings. Qualifications: Bachelor's Degree in Business, Marketing, or related field. 10 years of experience in a sales role [...]

12 01, 2023

National Sales Manager

2023-01-12T13:36:32-05:00Comments Off on National Sales Manager

Our client is currently seeking a National Sales Manager to develop and maintain relationships with sales partners. This is a full-time, permanent position with excellent benefits. Responsibilities Include: Establish new customer relationships and maintain current relationships. Maintain a full understanding of pricing and contract with partners and customers to increase sales and streamline sales fulfillment. Track, monitor, and close sales using computer applications and sales databases and provide technical and business data when necessary. Maintain and monitor CRM database and report sales activity regularly. Qualifications: Bachelor's Degree in Business, Marketing, or related field. 5+ years experience in sales preferred. [...]

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