Customer Service

20 11, 2019

Commercial Insurance Customer Service Representative

2019-11-20T11:04:48-05:00Comments Off on Commercial Insurance Customer Service Representative

Our client is currently seeking a Commercial Insurance Customer Service Representative who will be responsible for providing support to the marketing and underwriting teams by servicing new or remarketed accounts. This is a full-time, permanent position. Responsibilities Include: Quote new or renewal accounts while adhering to deadlines. Maintain new business servicing and data entry as needed. Review bid specs and contracts as well as manage coverage analysis and comparisons. Handle order endorsements, cancellations, or certificates as well as reconciling accounts and manage invoices. Communicate with the appropriate department regarding questions or information as needed. Retain and expand knowledge of pricing [...]

20 11, 2019

Disability Review Specialist (Life, Accident and Health)

2019-11-20T10:54:42-05:00Comments Off on Disability Review Specialist (Life, Accident and Health)

Our client is currently seeking a Disability Review Specialist (Life, Accident, and Health) who will be responsible for interacting with customers regarding their disability policy. This is a full-time, contract to hire position. Responsibilities Include: Answer and respond to customer inquiries regarding their disability policy. Discuss upgrades with existing customers over the phone. Identify and resolve issues when needed. Develop and analyze reports of performance and goals for management review. Identify and propose opportunities to increase sales. Contact customers regarding transactions. Qualifications: Current NYS Life, Accident, & Health License is required. Associate’s Degree in Business, Marketing, or related field is [...]

19 11, 2019

Commercial Insurance Customer Service Representative

2019-11-26T10:35:41-05:00Comments Off on Commercial Insurance Customer Service Representative

Our client is currently seeking a Commercial Insurance Customer Service Representative who will be responsible for providing support to the marketing and underwriting teams by servicing new or remarketed accounts. This is a full-time, permanent position. Responsibilities Include: Quote new or renewal accounts while adhering to deadlines. Maintain new business servicing and data entry as needed. Review bid specs and contracts as well as manage coverage analysis and comparisons. Handle order endorsements, cancellations, or certificates as well as reconciling accounts and manage invoices. Communicate with the appropriate department regarding questions or information as needed. Retain and expand knowledge of pricing [...]

8 11, 2019

Property & Casualty Commercial Lines Technician

2019-11-08T15:45:31-05:00Comments Off on Property & Casualty Commercial Lines Technician

Our client is currently seeking a Property & Casualty Commercial Lines Technician who will be responsible for servicing existing client’s insurance needs. This is a full-time, permanent position. Responsibilities Include: Analyze policy documents, endorsements and downloaded policies. Review and manage applications and communicate with staff as needed. Handle direct and agency bill invoices, and installment plans. Manage, document and follow up on change requests and advise enhancement or further coverage as needed. Qualifications: 1+ years of experience with commercial lines, property and casualty is required. Proficiency with Microsoft Office Suite, specifically Excel, is required. Extremely knowledgeable with insurance and commercial [...]

7 11, 2019

Personal Lines Client Manager

2019-11-26T10:33:06-05:00Comments Off on Personal Lines Client Manager

Our client is currently seeking a Personal Lines Client Manager who will be responsible for developing new business and assist existing clients. This is a full-time, permanent position. Responsibilities Include: Suggest products, answer inquiries, and ensure timely and quality service to clients via telephone. Provide quotes and develop new business, as well as cross-sell additional products. Track phone calls and written communication as needed. Rate customers through rating systems and carrier websites. Qualifications: Must have a Property and Casualty license. 2+ years of experience with personal lines, property, and casualty is required. Proficiency with Microsoft Office Suite is required. Strong [...]

7 11, 2019

Collections Representative

2019-11-26T10:35:14-05:00Comments Off on Collections Representative

Our client is currently seeking a Collections Representative who will handle requesting and obtaining collection payments from customers. This is a full-time, permanent position. Responsibilities Include: Obtain payment collections from customers, via phone and/or written communication and document the process for company records. Handle customer inquiries and perform adjustments as needed. Examine and analyze report information. Create company weekly and monthly status reports. Produce and send customer bills. Qualifications: Associate degree or at least 1+ years of billing and collections experience. Proficiency in Microsoft Excel is required. Must have strong written and verbal communication skills, as well as strong attention [...]