Customer Service

9 03, 2020

Commercial Insurance Customer Service Representative

2020-03-09T13:17:53-04:00Comments Off on Commercial Insurance Customer Service Representative

Our client is currently seeking a Commercial Insurance Customer Service Representative who will be responsible for providing support to the marketing and underwriting teams by servicing new or remarketed accounts. This is a full-time, permanent position. Responsibilities Include: Quote new or renewal accounts while adhering to deadlines for large account units. Maintain new business servicing and data entry as needed. Review bid specs and contracts as well as manage coverage analysis and comparisons. Handle order endorsements, cancellations, or certificates as well as reconcile accounts and manage invoices. Communicate with the appropriate department regarding questions or information as needed. Retain and expand [...]

9 03, 2020

Commercial Insurance Customer Service Representative

2020-03-09T13:12:44-04:00Comments Off on Commercial Insurance Customer Service Representative

Our client is currently seeking a Commercial Insurance Customer Service Representative who will be responsible for providing support to the marketing and underwriting teams by servicing new or remarketed accounts. This is a full-time, permanent position. Responsibilities Include: Quote new or renewal accounts while adhering to deadlines for large account units. Maintain new business servicing and data entry as needed. Review bid specs and contracts as well as manage coverage analysis and comparisons. Handle order endorsements, cancellations, or certificates as well as reconciling accounts and manage invoices. Communicate with the appropriate department regarding questions or information as needed. Retain and [...]

5 03, 2020

Bilingual Customer Service Representative – Spanish

2020-03-05T14:11:38-05:00Comments Off on Bilingual Customer Service Representative – Spanish

Our client is currently seeking a Bilingual Customer Service Representative (Spanish) with call center experience who will be responsible for managing phone calls and handling inquiries. This is a full-time, contract position. Responsibilities Include: Handle inbound and outbound calls in a timely manner. Respond to customer inquiries. Provide appropriate options for issue resolution. Assess customer needs and inform them of available products and services. Prepare workload tracking reports and ensure time and input quality. Adhere to all company policies and procedures. Qualifications: Associate degree is preferred. Previous call center experience is required. Must be bilingual in English and Spanish. Experience [...]

25 02, 2020

Account Executive

2020-02-25T09:12:46-05:00Comments Off on Account Executive

Our client is currently seeking an Account Executive who will develop and manage existing and new client accounts in New York City. This is a full-time, permanent position, with additional bonus plan. Responsibilities Include: Identify leads, manage and acquire new prospects, follow up as needed, and meet and exceed monthly goals. Utilize company CRM to manage scheduling and track all documentation and customer information and complete reports and additional paperwork as needed. Manage accounts from sales presentation to close. Complete daily cold calls to confirm appointments and follow-ups. Meet with management for weekly customer activity, and progress reviews. Maintain knowledge [...]