Customer Service Archives - Walrath Recruiting, Inc.

1 03, 2021

Revenue Cycle Specialist

jobs2021-03-01T15:48:08-05:00Comments Off on Revenue Cycle Specialist

Our client is currently seeking a Revenue Cycle Specialist assist in their growing company. This is a full-time, long term contract position. Responsibilities Include: Monitor and send claim files and paper claims to commercial, Medicare and Medicaid. Post payments manually when required. Process QA and mail statements. Monitor, review and work outstanding AR. Answer provider, submitter, client questions regarding claims and claims related issues. Perform quality assurance audits. Qualifications: 1+ year(s) relevant experience. Ability to organize and analyze data. Ability to execute tasks within a tight deadline. Ability to properly execute tasks outlined in a process and escalate issues/problems in a timely [...]

1 03, 2021

Claims Examiner

jobs2021-03-01T15:43:08-05:00Comments Off on Claims Examiner

Our client is currently seeking a Claims Team Lead/Manager who will oversee the claims team. This is a full-time, contract-to-hire position. Responsibilities Include: Provide daily support to claim staff on claim managing and filing activities. Ensure that claim team follows state regulations and standard operating procedures. Assist claim personnel in coverage investigation, liability analysis and settlement negotiation. Develop best practices to optimize claim processing quality. Evaluate professional skills of claim staffs and provide appropriate claim assignments to them. Assist in hiring and training new candidates in their job responsibilities. Monitor individual performance and ensure it meets expected quality and performance [...]

1 03, 2021

Manager Trainee

jobs2021-03-01T15:20:03-05:00Comments Off on Manager Trainee

Our client is currently seeking a Manager Trainee to join their growing company. This is a full-time permanent position with benefits. Responsibilities Include: Participate in an interactive training program to gain knowledge. Effectively communicate with managers and higher ups with various tasks. Gather information to increase your knowledge and career advancement potential. Participate in company's strategic planning. Qualifications: Must have a Bachelors Degree. Must have a valid driver's license and be at least 21 years of age. Must pay extreme attention to detail and be self-motivated. Must work well in a team environment If you are qualified for this [...]

24 02, 2021

Personal Lines Customer Service Representative

jobs2021-02-24T15:56:40-05:00Comments Off on Personal Lines Customer Service Representative

Our client is currently seeking a Personal Lines Customer Service Representative at their growing company. This is a full-time, contract-to-hire position. Responsibilities Include: Answering all incoming telephone calls in a professional manner to identify and respond to questions and problems presented by insured clients. Provides accurate information to insured clients according to company policies, researching information as needed in order to provide verification of coverage, payments, etc. Reports customer feedback issues to supervisor (service errors/problems) and assists with the development of long-term preventative solutions. Record claims and accept premium payments and remit to applicable carrier. Maintain reports on computerized system [...]

22 02, 2021

Legal Receptionist

jobs2021-02-23T13:09:07-05:00Comments Off on Legal Receptionist

Our client is currently seeking a Legal Receptionist to assist with day-to-day tasks. This is a full-time, permanent position with benefits Responsibilities Include: Greet clients and visitors upon arrival and answer all inquiries they have. Field incoming calls on a multi-line telephone system. Schedule clients per attorney request. Scan, photocopy and file documents as necessary. Post payments into billing software. Qualifications: Associates degree is required. Must have previous experience as a receptionist in a legal setting. Proficient in Microsoft Office Suite and Lawpay. Must have excellent written and verbal communication skills. If you are qualified for this position, please apply [...]

17 02, 2021

Customer Service Representative

jobs2021-02-17T13:22:28-05:00Comments Off on Customer Service Representative

Our client is currently seeking a Customer Service Representative who will be responsible for providing front-line consultative customer service via phone and e-mail to customers. This is a full-time, direct-hire position with excellent benefits. Responsibilities Include: Identify customer goals and challenges, and utilize product and industry knowledge to provide answers and initiate orders. (Training will be provided) Oversee the entire order process (from creation through invoice and follow-up) Maintain up-selling or cross-selling opportunities, and build positive working relationships with customers and strategic partners Manage process inquiries and issues; execute account maintenance and entry of delivery instructions Assist with general billing, [...]

16 02, 2021

Advanced Practice Provider (NP/PA)

jobs2021-02-16T13:13:24-05:00Comments Off on Advanced Practice Provider (NP/PA)

Our client is currently seeking an Advanced Practice Provider to work in collaboration with practice physicians. This is a full-time, permanent position with excellent benefits. Responsibilities Include: Diagnose, treat, and monitor patient. Provide professional care either clinically or virtually, via telemedicine. Educate patients and their families on their diagnosis and community resources to aid in their treatment. Provide complete physical examinations and psychological assessments and perform diagnostic procedures. Facilitate communication between patient, physician and social worker. Qualifications: Masters of Science in Nursing and licensed as a Nurse Practitioner/Physicians Assistant with a current NYS license. 1-3 year(s) post-MSN experience. Must be [...]

16 02, 2021

Receptionist

jobs2021-02-24T11:27:25-05:00Comments Off on Receptionist

Our client is currently seeking a Receptionist to assist in providing an excellent experience for patients. This is a full-time, permanent position with excellent benefits. Responsibilities Include: Ensure the accuracy of all patient information using multiple filing systems. Provide feedback for all patients' questions, comments, and concerns upon their arrival. Collect co-payments and communicate with insurance companies as necessary. Schedule follow-up appointments for the patient's as advised by the physician. Refer patients to online resources when necessary. Qualifications: Must have a High School Diploma or equivalent. 2+ year(s) with patient registration experience. Proficient in Microsoft Office Suite. Must provide excellent [...]