Customer Service

23 06, 2020

Personal Insurance Customer Service Representative

2020-06-23T13:22:41-04:00Comments Off on Personal Insurance Customer Service Representative

Our client is currently seeking a Personal Lines Insurance Customer Service Representative to join their team. This is a full-time, permanent position, Monday – Friday and every other Saturday. Responsibilities Include: Quote renewal/old accounts while adhering to deadlines. Maintain new business servicing and data entry as needed. Review specs and contracts as well as manage coverage analysis and comparisons. Handle cancellations, or certificates as well as reconcile accounts and manage invoices. Communicate with the appropriate department regarding questions or information as needed. Retain and expand knowledge of pricing and eligibility criteria for marketing purposes. Qualifications: Associate degree is required. Bachelor’s degree [...]

12 06, 2020

Desktop Support Specialist

2020-06-12T08:22:31-04:00Comments Off on Desktop Support Specialist

Our client is currently seeking a Desktop Support Specialist to join their team. This is a full-time, permanent position. Responsibilities Include: Troubleshoot end-user issues at client locations in a timely manner. Provide desktop support and manage the task system. Track issues through the company’s ticketing system. Provide hands-on support and equipment set-up as needed. Communicate and follow up with clients to resolve issues. Qualifications: Associate degree or equivalent experience is required. Must have customer service experience. 2+ years working in a help-desk support environment is required. Must have excellent verbal and interpersonal communication skills. Must have reliable transportation. Some local [...]