Customer Service Representative
Our client is currently seeking a Customer Service Representative to join their team. This is a full-time, long-term contract position working remotely. Responsibilities Include: Field incoming calls and respond to customer inquiries related to payroll and finance. Provide follow-ups with previous contacts in a professional and timely manner. Fulfill support ticket transactions and administrative functions. Maintain documentation of all inquiries for audit and internal control purposes. Retain working knowledge of payroll and tax requirements and policies to best assist the customer. Qualifications: A High School diploma is required. 1+ years of customer service experience required, preferably in a call center. [...]