Customer Service

15 03, 2024

Member Service Representative

2024-03-15T15:45:00-04:00Comments Off on Member Service Representative

Hourly Rate: $21 per hour Job Title: Member Service Representative Job #: 4632 Location: Albany, NY Category: Banking / Customer Service Position Type: Full-Time, Direct-Hire Description: Our client is currently seeking a Member Service Representative to join their team.  This is a full-time, direct-hire position. Responsibilities Include: Open and maintain customer accounts by recording account information Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution Recommend potential products or services to management by collecting customer [...]

12 03, 2024

Member Service Representative

2024-03-12T15:46:11-04:00Comments Off on Member Service Representative

Salary: $24-27/hr Job Title: Member Service Representative Job #: 4770 Location: Manhattan, NY Category: Banking/ Customer Service Position Type: Full-time, Permanent Description: Our client is currently seeking a Member Service Representative with outstanding customer service skills to join their team.  This is a full-time, direct-hire position with benefits in Manhattan, NY. Responsibilities Include: Open and maintain customer accounts by recording account information Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution Recommend potential products or [...]

12 03, 2024

Insurance Customer Service Representative

2024-03-12T10:20:50-04:00Comments Off on Insurance Customer Service Representative

Hourly: $23 Job Title: Insurance Customer Service Representative Job #: 4749 Location: Albany, NY Category: Customer Service Position Type: Full-time, Contract Description: Our client is currently seeking an insurance customer service representative to join their team. This is a full-time, contract position. Responsibilities Include: • Receives, responds, and resolves member/customer questions. • Provides a high level of administrative support. • Provide excellent customer service. Qualifications: • Previous experience working in claims/customer service for a life insurance company. • Excellent written and verbal communication skills. • Perform mathematical calculations to accurately perform monetary transactions. Hours & Benefits: • M -F 8-5 [...]

11 03, 2024

Insurance Customer Service Representative

2024-03-11T16:19:30-04:00Comments Off on Insurance Customer Service Representative

Hourly Rate: $22/per hour Job Title: Insurance Customer Service Representative Job #: 4656 Location: Albany, NY Category: Customer Service Position Type: Full-time, contract-to-hire 100% in the office Description: Our client is currently seeking a Personal Lines Customer Service Representative at their growing company. This is a full-time, contract-to-hire position. Responsibilities Include: Answering all incoming telephone calls in a professional manner to identify and respond to questions and problems presented by insured clients. Provides accurate information to insured clients according to company policies, researching information as needed in order to provide verification of coverage, payments, etc. Reports customer feedback issues to supervisor [...]

27 02, 2024

Product Support Specialist

2024-03-06T11:30:49-05:00Comments Off on Product Support Specialist

Salary: $55,000 – 75,000 Job Title: Product Support Specialist Job #: 4737 Location: Latham, NY Category: Customer Service Position Type: Full-time, Permanent Description: Do you have experience with customer support with a technical product? If so, this job may be the perfect fit for you! Our client is currently seeking a Technical Product Support Specialist to join their team. This is a full-time, permanent position. Responsibilities Include: • Respond to inquiries via phone and email related to technical aspects of products. • Work with customers to troubleshoot product issues and execute field troubleshooting prosses to determine if a replacement [...]

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