Customer Service Archives - Walrath Recruiting, Inc.

5 05, 2021

Customer Service Representative

jobs2021-05-05T14:06:54-04:00Comments Off on Customer Service Representative

Our client is currently seeking a Customer Service Representative to join their growing team. This is a full-time, long-term contract position. Responsibilities Include: Field incoming email, telephone and live chat inquiries related to multiple platforms. Communicate with supplier partners regarding file or communication failures. Record customers' issues and provide a solution for future inquiries. Provide accurate and timely responses to customer inquiries. Qualifications: Associate's Degree is required, Bachelor's Degree preferred. 1+ years call center/customer service experience. Excellent written and verbal communication skills. Must be comfortable in a fast-paced environment and multi-task accordingly. Understanding of Ticketing and CRM software. Ability to [...]

3 05, 2021

Personal Lines Customer Service Representative

jobs2021-05-03T15:52:35-04:00Comments Off on Personal Lines Customer Service Representative

Our client is currently seeking a Personal Lines Customer Service Representative to join their growing business. This is a full-time, permanent position with excellent benefits. Responsibilities Include: Answer incoming telephone calls in a professional manner to identify and respond to questions and problems presented by insured clients. Report customer issues to supervisor and assist in the development of long-term preventative solutions. Maintain accurate reports through computerized filing system. Record claims and accept premium payments and remit to applicable carrier. Qualifications: Associated Degree is preferred. Must have a Property & Casualty license. Must have excellent customer service skills and be willing [...]

3 05, 2021

Call Center Specialist

jobs2021-05-03T13:15:36-04:00Comments Off on Call Center Specialist

Our client is currently seeking a Call Center Specialist to assist with insurance credentialing, Medicaid claims and billing. This is a full-time, long-term contract position. Responsibilities Include: Field incoming calls and provide answers to all insurance credentialing and Medicaid related questions. Ensure the proper completion of all written instructions and transactions and maintain accurate records. Initiate and respond to all inquiries regarding Medicaid billing and insurance in a timely manner. Provide suggestions for continuing improvement with a clear understanding of program goals. Qualifications: Bachelor's Degree is required. Must have experience in commercial insurance and Medicaid billing. Ability to multi-task and [...]

30 04, 2021

Legal Secretary

jobs2021-04-30T13:02:54-04:00Comments Off on Legal Secretary

Our client is currently seeking and extremely diligent and self-motivated Legal Secretary to join their team. The Legal Secretary will assist with the office day-to-day operations involving clerical and administrative work. This is a full-time, contract to hire position. Responsibilities Include: Transcribe and compose correspondence for attorneys. Draft legal documents. Fax documents and organizing files. Track billing and appointments. Maintain calendars. Occasionally answering phones. Qualifications: Must have the ability to type 60 WPM. Previous experience working in an office setting is required. Must be able to maintain confidential information. Experience in a legal environment is a plus. If you are [...]

30 04, 2021

Account Executive/Sales Representative

jobs2021-04-30T13:00:52-04:00Comments Off on Account Executive/Sales Representative

Our client is currently seeking an Account Executive/Sales Representative who will increase business by developing and maintaining relationships with clients for long-term growth. This is a full-time, permanent position with benefits. Responsibilities Include: Identify market potential by qualifying accounts. Initiate the sales process by scheduling appointments, making initial presentation, and thoroughly understanding each accounts requirements. Withhold relationships with clients by providing support, information and guidance whenever necessary. Research and recommend new opportunities to clients to gain loyalty. Close sales by building rapport with potential accounts, explaining product and service capabilities, and preparing contracts. Expand sales in existing accounts by introducing [...]

30 04, 2021

Manager Trainee

jobs2021-04-30T11:46:47-04:00Comments Off on Manager Trainee

Our client is currently seeking a Manager Trainee to join their growing company. This is a full-time permanent position with benefits. Responsibilities Include: Participate in an interactive training program to gain knowledge. Effectively communicate with managers and higher ups with various tasks. Gather information to increase your knowledge and career advancement potential. Participate in company's strategic planning. Qualifications: Must have a Bachelors Degree. Must have a valid driver's license and be at least 21 years of age. Must pay extreme attention to detail and be self-motivated. Must work well in a team environment If you are qualified for this [...]

19 04, 2021

Personal Lines Customer Service Representative

jobs2021-04-19T13:25:53-04:00Comments Off on Personal Lines Customer Service Representative

Our client is currently seeking a Personal Lines Customer Service Representative at their growing company. This is a full-time, contract-to-hire position. Responsibilities Include: Answering all incoming telephone calls in a professional manner to identify and respond to questions and problems presented by insured clients. Provides accurate information to insured clients according to company policies, researching information as needed in order to provide verification of coverage, payments, etc. Reports customer feedback issues to supervisor (service errors/problems) and assists with the development of long-term preventative solutions. Record claims and accept premium payments and remit to applicable carrier. Maintain reports on computerized system [...]

19 04, 2021

Insurance Account Executive

jobs2021-04-19T10:46:27-04:00Comments Off on Insurance Account Executive

Our client is currently seeking an Insurance Account Executive to promote and sell their product to potential and existing clients. This is a full-time, permanent position and it is fully remote. Responsibilities Include: Oversee existing resources, such as reports, for potential sales opportunities. Maintain communication with new and existing clients to promote and sell coverage and achieve annual sales goals. Oversee the sale of coverage from the underwriting process to close of sale. Ensure all necessary forms are completed and filed for incoming clients. Document all sales activity. Qualifications: Associates Degree in Business Management, Marketing, or related field. Must have [...]

14 04, 2021

Customer Service Representative

jobs2021-04-14T13:54:50-04:00Comments Off on Customer Service Representative

Our client is currently seeking a Customer Service Representative who will be responsible for providing front-line consultative customer service via phone and e-mail to customers. This is a full-time, direct-hire position with excellent benefits. Responsibilities Include: Identify customer goals and challenges, and utilize product and industry knowledge to provide answers and initiate orders. (Training will be provided) Oversee the entire order process (from creation through invoice and follow-up) Maintain up-selling or cross-selling opportunities, and build positive working relationships with customers and strategic partners Manage process inquiries and issues; execute account maintenance and entry of delivery instructions Assist with general billing, [...]

14 04, 2021

Advanced Practice Provider (NP/PA)

jobs2021-04-14T13:52:24-04:00Comments Off on Advanced Practice Provider (NP/PA)

Our client is currently seeking an Advanced Practice Provider to work in collaboration with practice physicians. This is a full-time, permanent position with excellent benefits. Responsibilities Include: Diagnose, treat, and monitor patient. Provide professional care either clinically or virtually, via telemedicine. Educate patients and their families on their diagnosis and community resources to aid in their treatment. Provide complete physical examinations and psychological assessments and perform diagnostic procedures. Facilitate communication between patient, physician and social worker. Qualifications: Masters of Science in Nursing and licensed as a Nurse Practitioner/Physicians Assistant with a current NYS license. 1-3 year(s) post-MSN experience. Must be [...]