Customer Service

13 08, 2019

Customer Care Representative

2019-08-13T15:22:09-04:00Comments Off on Customer Care Representative

Our client is currently seeking a Customer Care Representative who will be responsible for providing assistance to team members and providers regarding programs, policies, and procedures. This is a full-time, contract to hire position. Responsibilities Include: Handle and process all incoming calls questions and inquiries and refer leads to Sales Team. Provide customer service to internal and external customers. Research and communicate information regarding coverage and payments when necessary. Resolve customer administrative concerns and report escalated problems if needed. Assist with business retention activities regarding customer coverages. Qualifications: HS Diploma/GED required. 1 year of customer service experience or combination of [...]

5 06, 2019

Senior Bank Internal Auditor

2019-06-21T11:58:52-04:00Comments Off on Senior Bank Internal Auditor

Our client is currently seeking a Senior Bank Internal Auditor who will assist clients and handle company audits. This is a full-time, permanent position. Responsibilities Include: Handle, evaluate data, report audit results and complete audits as needed. Manage interviews with clientele. Communicate with the manager regarding necessary information, or assignment issues. Document procedures, process, and conclusion of work. Qualifications: A Bachelor’s Degree in a related field is required. 2+ years of experience is required. Must have client service industry experience and desire to provide excellent customer service. Strong problem-solving skills, as well as written and verbal communication skills, are required. [...]