Customer Service Archives - Walrath Recruiting, Inc.

29 07, 2021

Contract Analyst

jobs2021-07-29T13:08:06-04:00Comments Off on Contract Analyst

Our client is currently seeking a Contract Analyst to assist in the review of proposals. This is a full-time, permanent position with excellent benefits. Responsibilities Include: Assist in the preparation of procurement proposals and interact in supplier negotiations. Maintain account pricing and increasing sales of account base. Develop and maintain a spreadsheet for incoming bids. Communicate price adjustments to sales people and vendors. Qualifications: Associate's Degree is required. 3+ years experience in a Contract Analyst position. Proficient in Microsoft Office Suite, specifically Excel. Effective written and verbal communication skills. If you are qualified for this position, please apply using [...]

29 07, 2021

Customer Service Representative

jobs2021-07-29T13:03:50-04:00Comments Off on Customer Service Representative

Our client is currently seeking a Customer Service Representative who will interact with customers, sales executives, and other professionals. This is a full-time, permanent position. Responsibilities Include: Handle incoming calls effectively and efficiently with quality customer service. Monitor calls for priority and escalate calls as necessary for issue resolution. Manage all issues and complaints and resolve appropriately. Gather information and perform research in order to resolve customer issues, new accounts, inventory status and order information. Qualifications: High School Diploma/GED is required. 2+ years' related experience. Strong knowledge of Excel is preferred. Excellent written and verbal communication skills are required. [...]

28 07, 2021

Compliance Billing Specialist

jobs2021-07-28T09:59:40-04:00Comments Off on Compliance Billing Specialist

Our client is currently seeking a Compliance Billing Specialist who will be responsible for providing front-line consultative customer service via phone and e-mail to customers. This is a full-time, direct-hire position with excellent benefits. Responsibilities Include: Identify customer goals and challenges, and utilize product and industry knowledge to provide answers and initiate orders. (Training will be provided) Oversee the entire order process (from creation through invoice and follow-up) Maintain up-selling or cross-selling opportunities, and build positive working relationships with customers and strategic partners Manage process inquiries and issues; execute account maintenance and entry of delivery instructions Assist with general billing, [...]

28 07, 2021

Front Desk Receptionist

jobs2021-07-28T09:56:54-04:00Comments Off on Front Desk Receptionist

Our client is currently seeking a Front Desk Receptionist to join their team. This is a full-time, permanent position with excellent benefits. Responsibilities Include: Greet patients upon arrival and assist with their scheduling requirements. Maintain an up-to-date record of personal and financial patient information. Ensure the consistent flow of patient appointments by notifying the provider of the patients arrival and of patient delays. Record and collect patient charges, control credit extended to patients, and file, collect and expedite third-party claims. Field incoming calls and ensure the availability of treatment information in patient files. Qualifications Include: Associates Degree is required. 3+ years [...]

27 07, 2021

Receptionist

jobs2021-07-27T10:10:52-04:00Comments Off on Receptionist

Our client is currently seeking a receptionist to assist with daily administrative tasks. This is a full-time, permanent position with excellent benefits. Responsibilities Include: Answer phones on a multi-line telephone system. Greet guests coming into the office. Ensure all office equipment as appropriately maintained. Keep track of all schedule conference room meetings. Distribute incoming and outgoing mail. Track all voicemails and faxes, and distribute the messages. Qualifications: At least 1 year of work experience as a receptionist/administrative assistant in a fast paced office environment are required. Must have excellent interpersonal, written and verbal communication skills with an emphasis on providing [...]

16 07, 2021

Personal Lines Customer Service Representative

jobs2021-07-16T13:48:23-04:00Comments Off on Personal Lines Customer Service Representative

Our client is currently seeking a Personal Lines Customer Service Representative at their growing company. This is a full-time, contract-to-hire position. Responsibilities Include: Answering all incoming telephone calls in a professional manner to identify and respond to questions and problems presented by insured clients. Provides accurate information to insured clients according to company policies, researching information as needed in order to provide verification of coverage, payments, etc. Reports customer feedback issues to supervisor (service errors/problems) and assists with the development of long-term preventative solutions. Record claims and accept premium payments and remit to applicable carrier. Maintain reports on computerized system [...]

16 07, 2021

Insurance Account Executive-Remote

jobs2021-07-16T13:42:49-04:00Comments Off on Insurance Account Executive-Remote

Our client is currently seeking an Insurance Account Executive to promote and sell their product to potential and existing clients. This is a full-time, permanent position and it is fully remote. Responsibilities Include: Oversee existing resources, such as reports, for potential sales opportunities. Maintain communication with new and existing clients to promote and sell coverage and achieve annual sales goals. Oversee the sale of coverage from the underwriting process to close of sale. Ensure all necessary forms are completed and filed for incoming clients. Document all sales activity. Qualifications: Associates Degree in Business Management, Marketing, or related field. Must have [...]

15 07, 2021

Advanced Practice Provider (NP/PA)

jobs2021-07-15T15:55:55-04:00Comments Off on Advanced Practice Provider (NP/PA)

Our client is currently seeking an Advanced Practice Provider to work in collaboration with practice physicians. This is a full-time, permanent position with excellent benefits. Responsibilities Include: Diagnose, treat, and monitor patient. Provide professional care either clinically or virtually, via telemedicine. Educate patients and their families on their diagnosis and community resources to aid in their treatment. Provide complete physical examinations and psychological assessments and perform diagnostic procedures. Facilitate communication between patient, physician and social worker. Qualifications: Masters of Science in Nursing and licensed as a Nurse Practitioner/Physicians Assistant with a current NYS license. 1-3 year(s) post-MSN experience. Must be [...]

15 07, 2021

Billing Specialist

jobs2021-07-15T14:44:58-04:00Comments Off on Billing Specialist

Our client is currently seeking a Billing Specialist who will be responsible for all aspects of billing. This is a full-time, permanent position with benefits. Responsibilities Include: Gather billing information and answer inquiries from patients and insurance companies. Process and file insurance claims. Review and resolve underpaid or denied claims until zero balance or turned over for collection. Perform collection actions including contacting insurance companies and patients, resubmitting claims to insurance companies, and setting up payment plans for private pays. Request insurance and patient refunds when necessary. Process and coordinate correspondence regarding terminations and reinstatements. Qualifications: Experience in billing, specifically [...]

15 07, 2021

Litigation Paralegal

jobs2021-07-15T14:40:12-04:00Comments Off on Litigation Paralegal

Our client is currently seeking a Litigation Paralegal in support of the attorneys and their daily tasks. This is a full-time, permanent position with benefits. Responsibilities Include: Transcribe and proofread legal documents. Maintain calendars for each attorney. Schedule court depositions and hearing as requested. Maintain an organized filing system. Greet clients and answer phones. Qualifications: Associates Degree is required. 5+ year(s) of Litigation Legal Secretarial experience is a must. Must have superb organizational skills. Proficient in Microsoft Office Suite. Must pay strong attention to detail and work well in a fast-paced environment. If you are qualified for this position, please [...]