Customer Service

23 01, 2020

Commercial Insurance Customer Service Representative

2020-01-23T14:24:38-05:00Comments Off on Commercial Insurance Customer Service Representative

Our client is currently seeking a Commercial Insurance Customer Service Representative who will be responsible for providing support to the marketing and underwriting teams by servicing new or remarketed accounts. This is a full-time, permanent position. Responsibilities Include: Quote new or renewal accounts while adhering to deadlines for large account units. Maintain new business servicing and data entry as needed. Review bid specs and contracts as well as manage coverage analysis and comparisons. Handle order endorsements, cancellations, or certificates as well as reconcile accounts and manage invoices. Communicate with the appropriate department regarding questions or information as needed. Retain and expand [...]

23 01, 2020

Commercial Insurance Customer Service Representative

2020-01-23T12:25:16-05:00Comments Off on Commercial Insurance Customer Service Representative

Our client is currently seeking a Commercial Insurance Customer Service Representative who will be responsible for providing support to the marketing and underwriting teams by servicing new or remarketed accounts. This is a full-time, permanent position. Responsibilities Include: Quote new or renewal accounts while adhering to deadlines for large account units. Maintain new business servicing and data entry as needed. Review bid specs and contracts as well as manage coverage analysis and comparisons. Handle order endorsements, cancellations, or certificates as well as reconciling accounts and manage invoices. Communicate with the appropriate department regarding questions or information as needed. Retain and [...]

23 01, 2020

Commercial Insurance Customer Service Representative

2020-01-23T12:06:51-05:00Comments Off on Commercial Insurance Customer Service Representative

Our client is currently seeking a Commercial Insurance Customer Service Representative who will be responsible for providing support to the marketing and underwriting teams by servicing new or remarketed accounts. This is a full-time, permanent position. Responsibilities Include: Quote new or renewal accounts while adhering to deadlines. Maintain new business servicing and data entry as needed. Review bid specs and contracts as well as manage coverage analysis and comparisons. Handle order endorsements, cancellations, or certificates as well as reconciling accounts and manage invoices. Communicate with the appropriate department regarding questions or information as needed. Retain and expand knowledge of pricing [...]

8 01, 2020

Account Executive

2020-01-08T09:38:02-05:00Comments Off on Account Executive

Our client is currently seeking an Account Executive who will develop and manage existing and new client accounts in New York City. This is a full-time, permanent position, with additional bonus plan. Responsibilities Include: Identify leads, manage and acquire new prospects, follow up as needed, and meet and exceed monthly goals. Utilize company CRM to manage scheduling and track all documentation and customer information and complete reports and additional paperwork as needed. Manage accounts from sales presentation to close. Complete daily cold calls to confirm appointments and follow-ups. Meet with management for weekly customer activity, and progress reviews. Maintain knowledge [...]

7 01, 2020

Customer Service/EDI Specialist

2020-01-07T14:14:04-05:00Comments Off on Customer Service/EDI Specialist

Our client is currently seeking a Customer Service professional with claims help desk or call center experience to take on the role of a Customer Service Specialist at their Nashville, TN office. The Customer Service Specialist will be responsible for responding to customer inquiries and performing regular phone calls and related documentation quality assessments. This is a long-term, contract position. Monday – Friday schedule, 7:30am -4:30pm or 8:00am – 5:00pm shift. Responsibilities Include: Answer and respond to customer inquiries related to Provider claims submission and payment status which require follow-up or escalation. Upload and observe EDI transactions. Monitor all EDI [...]

7 01, 2020

Collections Representative

2020-01-07T14:12:13-05:00Comments Off on Collections Representative

Our client is currently seeking a Collections Representative who will handle requesting and obtaining collection payments from customers. This is a full-time, permanent position. Responsibilities Include: Obtain payment collections from customers, via phone and/or written communication and document the process for company records. Handle customer inquiries and perform adjustments as needed. Examine and analyze report information. Create company weekly and monthly status reports. Produce and send customer bills. Qualifications: Associate degree or at least 1+ years of billing and collections experience. Proficiency in Microsoft Excel is required. Must have strong written and verbal communication skills, as well as strong attention [...]