Customer Service

Our client is currently seeking a Commercial Insurance Customer Service Representative who will be responsible for providing support to the marketing and underwriting teams by servicing new or remarketed accounts. This is a full-time, permanent position. Responsibilities Include: Quote new or renewal accounts while adhering to deadlines. Maintain new business servicing and data entry as needed. Review bid specs and contracts as well as manage coverage analysis and comparisons. Handle order endorsements, cancellations, or certificates as well as reconciling accounts and manage invoices. Communicate with the appropriate department regarding questions or information as needed. Retain and expand knowledge of pricing [...]

Our client is currently seeking a Property & Casualty Commercial Lines Technician who will be responsible for servicing existing client’s insurance needs. This is a full-time, permanent position. Responsibilities Include: Analyze policy documents, endorsements and downloaded policies. Review and manage applications and communicate with staff as needed. Handle direct and agency bill invoices, and installment plans. Manage, document and follow up on change requests and advise enhancement or further coverage as needed. Qualifications: 1+ years of experience with commercial lines, property and casualty is required. Proficiency with Microsoft Office Suite, specifically Excel, is required. Extremely knowledgeable with insurance and commercial [...]

Our client is currently seeking a Personal Lines Client Manager who will be responsible for developing new business and assist existing clients. This is a full-time, permanent position. Responsibilities Include: Suggest products, answer inquiries, and ensure timely and quality service to clients via telephone. Provide quotes and develop new business, as well as cross-sell additional products. Track phone calls and written communication as needed. Rate customers through rating systems and carrier websites. Qualifications: Must have a Property and Casualty license. 2+ years of experience with personal lines, property, and casualty is required. Proficiency with Microsoft Office Suite is required. Strong [...]