Insurance Customer Service Representative

2020-11-23T09:39:15-05:00Comments Off on Insurance Customer Service Representative

Our client is currently seeking an Insurance Customer Service Rep at their growing company. This is a full-time, direct hire position with excellent benefits. Responsibilities Include: Answering all incoming telephone calls in a professional manner to identify and respond to questions and problems presented by insured clients. Complying with service level standards. Documenting client interactions as deemed necessary by existing protocols. Provides accurate information to insured clients according to company policies, researching information as needed in order to provide verification of coverage, payments, etc. Reports customer feedback issues to supervisor (service errors/problems) and assists with the development of long-term preventative [...]