IT Help Desk
Hourly Rate: $20 – 25 per hour Job Title: IT Help Desk Job #: 4781 Location: Albany, NY Category: IT Position Type: Full-time, Long-Term Contract Description: Our client is currently seeking an IT Help Desk member to join their team. This is a full-time, long-term contract position. Responsibilities Include: Answer calls and e-mail messages as they come in, accurately documenting all issues and requests during the initial call. Analyze issues and questions to reach a resolution or escalate any problems that are unable to be resolved. Establish and maintain a working knowledge of all procedures, and processing requirements. Coordinate schedule with Help Desk [...]