• Direct Hire
  • Full Time
  • Albany, NY

Our client is currently seeking a Field Service Engineer who will handle troubleshooting, repairs, and calibration on lab manufacturing equipment and provide exceptional customer service to clients. This is a full-time, permanent position that involves heavy travel covering the Northeast (85%) including 60% overnights, Monday through Friday. Home/no travel on weekends. The position is remote based from home when not traveling.

Responsibilities Include:

  • Perform installation setups, service and emergency repairs to instruments/equipment at sites in the Northeast.
  • Provide quality and timely customer service to clients/customers.
  • Maintain a schedule of all assigned service accounts.
  • Continuous development in product knowledge to promote new service and accounts while maintaining existing accounts.
  • Install and train clients/customers on the line of instruments and their software products.

Qualifications:

  • Bachelor’s Degree in Electronics or Mechanical Engineering or an equivalent combination of education and field experience is required.
  • 3+ years of technical support required, and at least 2 years of field service engineering experience.
  • Must have working experience with PLC’s.
  • Working experience in electronics, networking or computer science is a must.
  • Must be willing to travel up to 85% Monday through Friday, including frequent overnight stays throughout the Northeast territory. Use of personal vehicle is required. Reimbursement/allowance provided by the employer.

 

If you are qualified for this position, please apply using our secure online form.

 

To apply for this job email your details to jobs@walrathrecruiting.com