• Contract to Hire
  • Full Time
  • Latham, NY

Our client is currently seeking a Policy Review Specialist who will be responsible for retaining policyholders and improving overall customer retention. This is a full-time, contract to hire position.

Responsibilities Include:

  • Contact customers regarding upcoming policy renewals and re-quotes.
  • Analyze customer’s current insurance coverage and suggest additions and changes to grow existing customer base.
  • Cross-sell additional products when applicable.
  • Accurately calculate quotes and write insurance applications.
  • Provide input to management to help identify opportunities to improve retention.
  • Assist with weekly timecards.


  • An Associate’s degree is required.
  • Property and Casualty License is required.
  • 2+ years of customer service experience; preferably in the insurance industry is preferred.
  • Knowledge of insurance administration software is preferred.


If you are qualified for this position, please apply using our secure online form.

To apply for this job email your details to jobs@walrathrecruiting.com