• Direct Hire
  • Full Time
  • Albany, NY

Our client is currently seeking a Program Lead Facilitator to ensure the required paperwork is accurate and up-to-date. This is a full-time, permanent position with excellent benefits.

Responsibilities Include:

  • Conduct internal audits of assigned caseload to meet established deadlines.
  • Review data to measure service delivery and make recommendations as necessary.
  • Provide performance check-ins and follow-ups with program participants to ensure satisfaction.
  • Address all participant questions and concerns in a prompt manner.
  • Train incoming service coordinators and attend meetings as required.


  • Bachelor’s Degree is required.
  • Must have 3+ years of experience in a similar role.
  • Must have excellent written and verbal communication skills.
  • Must have effective organizational skills.


If you are qualified for this position, please apply using our secure online form.

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