Industry Spotlight: Customer Service

2016-09-01T13:12:30-04:00Categories: How to Survive the '9-5'|Tags: , , , , , , , , , |0 Comments

The Customer Service Industry is incredibly unique. While it exists as a subset within almost all other industries, it is also a vital component of them. No two customer service departments are the same. However, all departments focus on customer satisfaction. In 2016, there are new ways in which employees should expect to drive satisfaction. Today we’ll be discussing customer service trends. […]