Description:

Our client is currently seeking an Adult Care Facility Surveyor/Investigator (Non- Clinical) to join their team. This is a full-time, long-term contract position.

Responsibilities Include:

• Primarily are in the field approximately 50-60% of the time.
• Conduct recertification surveys and investigation activities as assigned.
• Follow all clients’ established protocols pertaining to the assigned investigation or survey, including but not limited to:
• Interviewing residents, staff, and witnesses
• Conducting records reviews
• Site inspection
• Survey and investigation closure process.
• Document all survey and investigation activities in the appropriate data system(s) following all documentation timeline criteria.
• Participate in closures and emergency events as assigned.
• Attend and complete all training, both in person and remotely, as required.
• Obtain Surveyor Minimum Qualifications Test Certification within one year of employment.

Qualifications:

• Social Worker with a master’s degree in social work or master’s degree in a related field with one (1) year social work experience or a Bachelor’s Degree in social work plus thirty (30) graduate credits; or a Bachelor’s degree in a field related to social work with two (2) years of survey or investigation experience or;
• Pharmacist, currently licensed and registered in New York State to practice pharmacy, with one year (1) of survey or investigation experience or;
• Dietitian-Nutritionist currently registered in New York State with one (1) year survey or investigation experience or;
• An individual with a bachelor’s degree in dietetics with satisfactory completion of the requisite dietetic internship having taken place in a healthcare facility or;
• New York State licensed private investigator, currently licensed and registered or;
• New York State police officer with two (2) years of investigation experience or;
• Surveyor Minimum Qualifications Test Certification, preferred.
• Ability to work both independently and as a part of a team.
• Ability to think critically, incorporating multiple factors into larger concepts.
• Ability to work with and relate to others with customer relation techniques, professionalism, and respect for other cultures.
• Ability to effectively use active listening and interviewing skills.
• Superior organizational and interpersonal skills.
• Ability to consistently interact with individuals, family members, guardians, provider staff, and others appropriately, professionally, and respectfully.
• The ability to function as a part of a diverse work team.
• Exceptional strength in strategic thinking, analysis, problem-solving, organizational leadership, and collaboration.
• Demonstrated ability to establish and execute defined goals and objectives to ensure compliance with performance measures.
• Strong verbal and written communication skills.
• Compassionate and people oriented.
• Proficient with MS Office: Word, Excel, Outlook, PowerPoint.
• Must have a reliable internet connection.
• Must have a valid driver’s license and reliable transportation to travel to on-site facility and regional office locations.

Hours & Benefits:

• M -F 8:00am-5:00pm
• This role requires 50–60% local travel (reimbursed), with the remaining responsibilities handled in the office.
• PTO, Sick Time, Vacation time