How to Better Your Customer Service in 2023

2022-12-28T12:10:25-05:00Categories: Behind the Scenes, General News, How To, Motivation|Tags: , , , , , , , |0 Comments

According to Microsoft’s most recent Global State of Multichannel Customer Service Report, over 60% of consumers have ceased business with a brand due to a poor customer service experience. Though it may not have escalated to losing your business entirely, you too, have likely experienced poor customer service. Customer service is the backbone of a successful business, regardless of industry/sector. Here we’ve provided 3 important variables that could be lowering your service score and ultimately hurting your business. […]