General News

24 01, 2023

Employee Retention – The Untold Story

2023-01-24T14:49:16-05:00Categories: Behind the Scenes, General Job Search Advice, General News, How To, Resources for Job Seekers|Tags: , , , , , , , , , |0 Comments

Retention rate is a metric that refers to a company’s ability to “retain” consumers, or in this case, employees. The contrary being attrition rate, or as we more commonly know it, turnover rate. The attrition rate is the pace at which people leave a company whether by force or voluntarily. Prior to accepting a job offer, obtaining insight into these metrics could provide clarity on a number of qualities (or incompetence’s) that the company may possess. Allowing you to make a more educated decision to either accept or deny a role. This blog will uncover [...]

12 01, 2023

No References? No Problem

2023-01-12T14:08:51-05:00Categories: General Job Search Advice, General News, How To, Resources for Job Seekers|Tags: , , , , , , , , , |0 Comments

Providing references can be one of the most difficult tasks during the job application process. This is especially true when you’re new to the job market with limited resources and experience. Luckily, you are not alone, almost everyone goes through this barrier! Here are a few tips that will help you remain a strong candidate, even with a lack of professional references. […]

5 01, 2023

Sorry, Not Sorry

2022-12-29T10:54:54-05:00Categories: Behind the Scenes, General News|Tags: , , , , , , , , |0 Comments

“Sorry to bother you…”, “sorry for not getting back to you sooner”, “sorry I’m booked this week.” Why are we apologizing all the time? Over-apologizing can have a negative effect on not only your career but, more importantly, your self-esteem. Similar to the overuse of the words, “like/uhm” – “sorry” has become a common space filler within a conversation. According to Patrice Williams Lindo, CEO of Career Nomad, the incessant need to apologize comes from a place of insecurity and is especially common among women and people of color. One of the easiest ways to improve yourself is to make [...]

30 12, 2022

How to Better Your Customer Service in 2023

2022-12-28T12:10:25-05:00Categories: Behind the Scenes, General News, How To, Motivation|Tags: , , , , , , , |0 Comments

According to Microsoft’s most recent Global State of Multichannel Customer Service Report, over 60% of consumers have ceased business with a brand due to a poor customer service experience. Though it may not have escalated to losing your business entirely, you too, have likely experienced poor customer service. Customer service is the backbone of a successful business, regardless of industry/sector. Here we’ve provided 3 important variables that could be lowering your service score and ultimately hurting your business. […]

28 12, 2022

Workplace Trends You Can Expect to See in 2023

2022-12-27T13:48:41-05:00Categories: General News|Tags: , , , , , , , , , , , , , , |0 Comments

Despite concerning job cuts, recent reports suggest that the trend of workers having the upper hand in the labor market will continue into the new year. In 2023, organizations are expected to face historic challenges: a competitive talent landscape, an exhausted workforce, and pressure to control costs. Job seekers have their sights set on the total package, which includes enjoyment and fulfillment in their role, in addition to a hearty salary and benefits package. The name of the game: Adapt or Die. Here are a few trends to keep a lookout for in the coming year. According to Glassdoor and [...]

16 12, 2022

Is College Tuition Tarnishing the Future of Our Workforce?

2022-12-16T08:39:34-05:00Categories: General News, Uncategorized|Tags: , , , , , , |0 Comments

According to a recent national report, higher-education enrollment has declined for the third consecutive year following the coronavirus pandemic. Though smaller than the previous year’s decline of 3.1%,  the return to pre-pandemic enrollment is not happening as quickly as universities would like. Inflation paired with exorbitant tuition is likely deterring students from enrollment, and students are left questioning if the benefits are worth the investment. […]

14 12, 2022

What is Your American Dream?

2022-12-14T10:08:46-05:00Categories: General News, Motivation, Uncategorized|Tags: , , , , , , , , |0 Comments

The “American Dream,” a phrase coined in 1931, in a best-selling book entitled Epic of America, remains a part of the American ethos nearly a century later. Author, James Truslow Adams described it as, “that dream of a land in which life should be better and richer and fuller for everyone, with opportunity for each according to ability or achievement.” Is it a figment of our imagination, or is achievement in the hands of those willing to take the risk? […]

8 12, 2022

Wage Gaps – Connecting the Dots

2022-12-08T09:53:05-05:00Categories: Behind the Scenes, General News|Tags: , , , , , , , , , , , , , , , , , |0 Comments

2023 is upon us and (hopefully) starting with a bang. Beginning January 1, additional efforts will be made toward eradicating the ever-impending wage gap. To refrain from future wage gaps understanding what they are and why they exist is essential. […]

15 11, 2022

Big Tech Companies Announcing Layoffs – What Now?

2022-11-09T15:24:59-05:00Categories: Behind the Scenes, General News, Resources for Job Seekers|Tags: , , , , , , , , , , , |0 Comments

Following a superlative year in 2021, more than 52,000 workers in the U.S. tech sector have been laid off and there is no end in sight. CEO of Meta, Mark Zuckerberg has claimed responsibility for their nearly 11,000 layoffs (and rising). He attributes their “biggest layoff in history” to their imprudent hiring in 2021, stating that he, “assumed COVID-driven trends, like the acceleration of e-commerce, would live on past the pandemic.” The question those 11,000 employees share amongst thousands of others is, “what now?” […]

8 11, 2022

How to Handle Election Day in the Workplace

2022-11-08T09:21:04-05:00Categories: General News, How To|Tags: |0 Comments

“You likely have a divided workplace when it comes to political opinions, which is heightened and maybe even exposed during the political season,” said Stephen Paskoff, CEO of Employment Learning Innovations in Atlanta. Though discouraged, over 80% of workers admit to having political discussions in the workplace and the evasion of such conversation is seemingly out of employers’ control. In this blog, we will discuss steps for both pre-and post-election to intentionally maintain a harmonious work environment. […]

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