General News Archives - Page 3 of 9 - Walrath Recruiting, Inc.

How to Better Your Customer Service in 2023

jobs2022-12-28T12:10:25-05:00Behind the Scenes, General News, How To, Motivation|

According to Microsoft’s most recent Global State of Multichannel Customer Service Report, over 60% of consumers have ceased business with a brand due to a poor customer service experience. Though it may not have escalated to losing your business entirely, you too, have likely experienced poor customer service. Customer service is the backbone of a successful business, regardless of industry/sector. Here we’ve provided 3 important variables that could be lowering your service score and ultimately hurting your business. […]

Workplace Trends You Can Expect to See in 2023

jobs2022-12-27T13:48:41-05:00General News|

Despite concerning job cuts, recent reports suggest that the trend of workers having the upper hand in the labor market will continue into the new year. In 2023, organizations are expected to face historic challenges: a competitive talent landscape, an exhausted workforce, and pressure to control costs. Job seekers have their sights set on the total package, which includes enjoyment and fulfillment in their role, in addition to a hearty salary and benefits package. The name of the game: Adapt or Die. Here are a few trends to keep a lookout for in the coming year. According to Glassdoor and [...]

Is College Tuition Tarnishing the Future of Our Workforce?

jobs2022-12-16T08:39:34-05:00General News, Uncategorized|

According to a recent national report, higher-education enrollment has declined for the third consecutive year following the coronavirus pandemic. Though smaller than the previous year’s decline of 3.1%, the return to pre-pandemic enrollment is not happening as quickly as universities would like. Inflation paired with exorbitant tuition is likely deterring students from enrollment, and students are left questioning if the benefits are worth the investment. […]

What is Your American Dream?

jobs2022-12-14T10:08:46-05:00General News, Motivation, Uncategorized|

The “American Dream,” a phrase coined in 1931, in a best-selling book entitled Epic of America, remains a part of the American ethos nearly a century later. Author, James Truslow Adams described it as, “that dream of a land in which life should be better and richer and fuller for everyone, with opportunity for each according to ability or achievement.” Is it a figment of our imagination, or is achievement in the hands of those willing to take the risk? […]

Wage Gaps – Connecting the Dots

jobs2022-12-08T09:53:05-05:00Behind the Scenes, General News|

2023 is upon us and (hopefully) starting with a bang. Beginning January 1, additional efforts will be made toward eradicating the ever-impending wage gap. To refrain from future wage gaps understanding what they are and why they exist is essential. […]

Big Tech Companies Announcing Layoffs – What Now?

jobs2022-11-09T15:24:59-05:00Behind the Scenes, General News, Resources for Job Seekers|

Following a superlative year in 2021, more than 52,000 workers in the U.S. tech sector have been laid off and there is no end in sight. CEO of Meta, Mark Zuckerberg has claimed responsibility for their nearly 11,000 layoffs (and rising). He attributes their “biggest layoff in history” to their imprudent hiring in 2021, stating that he, “assumed COVID-driven trends, like the acceleration of e-commerce, would live on past the pandemic.” The question those 11,000 employees share amongst thousands of others is, “what now?” […]

How to Handle Election Day in the Workplace

jobs2022-11-08T09:21:04-05:00General News, How To|

“You likely have a divided workplace when it comes to political opinions, which is heightened and maybe even exposed during the political season,” said Stephen Paskoff, CEO of Employment Learning Innovations in Atlanta. Though discouraged, over 80% of workers admit to having political discussions in the workplace and the evasion of such conversation is seemingly out of employers’ control. In this blog, we will discuss steps for both pre-and post-election to intentionally maintain a harmonious work environment. […]

Family Business: Opportunities and Obstacles

jobs2022-09-27T10:58:34-04:00Behind the Scenes, General News, Job Efficiency|

Research shows family businesses generate over 50% of the nation’s GDP and employ over 60% of the U.S. workforce, so in all likelihood, you or someone you know may be employed by a family business. On one hand, a family business offers an inclusive environment working toward a common goal. On the other hand, the combination of personal and professional life can be unpredictable. Before stepping in this direction, it is important to consider the pros and cons. […]

Benefits – How They Help Your Business & Retain Employees

jobs2022-09-21T14:21:23-04:00Behind the Scenes, General News, How To|

If the past few years have taught us anything it would have to be that life is ever-changing and situations can change at the drop of a hat. Benefits have shifted from being just part of an employment compensation package to a focal point of employment and a draw for top-tier talent. […]

67 Is the New 62

jobs2022-09-07T08:31:33-04:00General News, I Am I Can|

Picture this, you’re 60 years young, going through the motions at your 9-5, and some recent graduate walks in with a starting salary $5k below what you have worked 20+ years to receive. You’re unfulfilled with your work as you likely have it down to a science, and you have yet to feel challenged in quite some time. Now, if you were in your 30s, it would be evident that a career change would be the right move for you, but you only have a couple more years to stick it out until retirement, right? Wrong. Though you may have [...]