Behind the Scenes

Behind the Scenes

Employee Engagement: Why it’s Important to the Success of Your Business

2023-01-26T13:58:46-05:00Behind the Scenes, How To, Motivation|

Employee engagement, or lack thereof, is becoming a major concern within the workforce. A 2022 Gallup survey of over 60,000 people found that only 32% of employees are engaged with their work, compared to 36% in 2020. Employees divulging their “active disengagement,” is an impending challenge and is often associated with an employee feeling undervalued or underappreciated. Disengagement does not happen overnight and employers (should they see fit) should expect to take stride in regaining the reignition of their employees. […]

Employee Retention – The Untold Story

2023-01-24T14:49:16-05:00Behind the Scenes, General Job Search Advice, General News, How To, Resources for Job Seekers|

Retention rate is a metric that refers to a company’s ability to “retain” consumers, or in this case, employees. The contrary being attrition rate, or as we more commonly know it, turnover rate. The attrition rate is the pace at which people leave a company whether by force or voluntarily. Prior to accepting a job offer, obtaining insight into these metrics could provide clarity on a number of qualities (or incompetence’s) that the company may possess. Allowing you to make a more educated decision to either accept or deny a role. This blog will uncover [...]

Is the Grass (Really) Greener?

2023-01-20T09:31:42-05:00Behind the Scenes, How To, Motivation|

Even the best routine can become monotonous, and there are only so many times you can sit with your cup of coffee on the same couch, watching the same show, before it loses its flare. Arguably the most common protest of working remotely is the seclusion it institutes, and employees are questioning whether their petition for remote work was worth dodging the bumper-to-bumper commute. If you’re feeling your routine has become stale and the perks of working remotely are slowly diminishing, you may need to switch things up. We’ve compiled a list of ways to [...]

Phone Screen 101

2023-01-13T10:13:10-05:00Behind the Scenes, General Job Search Advice, How To, Resources for Job Seekers|

In many recruitment processes, employers narrow down the applicant pool before scheduling interviews by conducting phone screens. Not to be confused with a phone interview, phone screens occur after employers and hiring managers have reviewed resumes and cover letters. Typically, those who appear to be qualified for the position will be phone screened and potentially invited to schedule an interview thereafter. While it’s not an interview, it is a sign that you may be qualified for one or more available positions. […]

Sorry, Not Sorry

2022-12-29T10:54:54-05:00Behind the Scenes, General News|

“Sorry to bother you…”, “sorry for not getting back to you sooner”, “sorry I’m booked this week.” Why are we apologizing all the time? Over-apologizing can have a negative effect on not only your career but, more importantly, your self-esteem. Similar to the overuse of the words, “like/uhm” – “sorry” has become a common space filler within a conversation. According to Patrice Williams Lindo, CEO of Career Nomad, the incessant need to apologize comes from a place of insecurity and is especially common among women and people of color. One of the easiest ways to improve yourself is to make [...]

Out With the Old, in With the New – Habits to Leave in 2022

2022-12-28T16:11:55-05:00Behind the Scenes, Job Efficiency|

What better time to reflect on past performance and set new goals than a new year? Our profession allows us insight into a vulnerable time in someone’s life where they reflect on late positions and what led them to where they are now. A ‘habit,’ by definition, is a regular tendency, often hard to give up and unfortunately, habits, though easily adaptable, are not always conducive to our goals and ambitions. Oftentimes, habits both good and bad are identified in a job search which leads you in the right direction in finding a better opportunity. We’ve compiled a list of [...]

How to Better Your Customer Service in 2023

2022-12-28T12:10:25-05:00Behind the Scenes, General News, How To, Motivation|

According to Microsoft’s most recent Global State of Multichannel Customer Service Report, over 60% of consumers have ceased business with a brand due to a poor customer service experience. Though it may not have escalated to losing your business entirely, you too, have likely experienced poor customer service. Customer service is the backbone of a successful business, regardless of industry/sector. Here we’ve provided 3 important variables that could be lowering your service score and ultimately hurting your business. […]

5 Ways Great Leaders Communicate

2022-11-30T15:35:27-05:00Behind the Scenes, How To, Motivation|

“Communication – the human connection – is the key to personal and career success.” – Paul J. Meyer Leadership, to any extent, is not for the faint of heart. It requires accountability and can often be successfully achieved through quality communication. According to a recent Holmes report, the cost of poor communication has hit $37 billion. The opportunities for effective communication are endless. Read below where we address both verbal and non-verbal ways to communicate and achieve organizational success. […]

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