Technology & Innovation

Technology & Innovation

Helpdesk Team Lead

2026-03-03T16:56:06-05:00

Hourly Rate: $20 - $30 per hour Job Title: Helpdesk Team Lead Job #: 5771 Location: Albany, NY Category: Technology & Innovation Position Type: Full-time, Long-Term Contract Description: Our client is currently seeking a Helpdesk Team Lead to join their team. This is a full-time, 2-year contract position. Responsibilities Include: Lead and train helpdesk team members and agency partners. Provide technical guidance on account management, access issues, provisioning, password resets, and multi-factor authentication setup. Troubleshoot helpdesk tickets and ensure timely resolution. Respond to Level 2 helpdesk requests for healthcare providers, public health employees, first responders, and partner agencies. Investigate technical issues [...]

IT Support Specialist

2026-03-03T16:14:13-05:00

Hourly Rate: $20-$25 Job Title: IT Support Specialist Job #: 5768 Location: Albany, NY Category: Technology & Innovation Position Type: Full-Time, Long-Term Contract Description: Our client is currently seeking an IT Support Specialist to join their team. This is a full-time, 2-year contract position. Responsibilities Include: Troubleshoot account-related issues, including account creation, provisioning/deprovisioning, password resets, and account re-enablement Support MFA and RSA authentication (setup, resets, token distribution, approvals, PIN resets) Assist users with site navigation and role assignments Provide customer support via phone and written communication Process and review account documents (scan, verify, accept/reject, file, and mail PIN letters) Maintain accurate records and [...]

Information Technology Architect – Solution

2026-03-04T10:21:16-05:00

Salary: $96336 - $121413 Job Title: Information Technology Architect - Solution Job #: 5611 Location: Albany, NY Category: Technology and Innovation Position Type: Full-time, Permanent Description: Our client is currently seeking an Information Technology Architect to join their team. This is a full-time, permanent position. Responsibilities Include: Senior technical leadership. Develop and maintain solution engineering. Identify and resolve technical issues. Management of project constraints. Ensure clear lines of communication with stakeholders. Work in conjunction with IT and project management teams. Evaluate and integrate new technology into solutions. Qualifications: 6 years of IT experience with 4 years of specialized experience in IT solution architecture. This may be substituted for appropriate academic experience. Ability to lead a team. Understands modern software engineering practices. Excellent communication skills. [...]

Information Technology Architect – Enterprise

2026-03-04T10:30:16-05:00

Salary: $106898 - $131665 Job Title: Information Technology Architect - Enterprise Job #: 5609 Location: New York, NY Category: Technology and Innovation Position Type: Full-time, Permanent Description: Our client is currently seeking an Information Technology Architect to join their team. This is a full-time, permanent position. Responsibilities Include: Oversight of technical solutions for businesses. Lead a project team and guide them throughout development of solutions. Development of solution architectures, system designs, and technical specifications. Gather and analyze business requirements before translating them into solutions. Evaluate and integrate new technology into solutions. Oversee communication with stakeholders. Ensure smooth implementation of solutions. Streamline and improve solutions. Qualifications: 7 years of IT experience with 5 years of specialized experience in enterprise architecture. This may be substituted for [...]

Senior Network Administrator

2026-02-18T15:35:58-05:00

Salary: $110,000 - $135,000 Job Title: Senior Network Administrator Job #: 5681 Location: Albany, NY Category: Technology & Innovation Position Type: Full-time, Permanent Description: We’re hiring a Senior Network & Systems Administrator to own and maintain a secure, high-availability IT and network environment that supports a highly complex, multi-departmental organization. This role manages enterprise infrastructure, cybersecurity, virtualization, and OT-connected systems, ensuring uptime for business and production-critical technology. Key Responsibilities Manage firewalls, switches, wireless, VPN/WAN, and network security systems Administer Windows Server, Active Directory, DNS, DHCP, Group Policy, and file/print services Maintain Hyper-V clusters, SAN/storage, backups, DR, and system monitoring Support manufacturing and engineering platforms and plant-floor connected systems Strengthen cybersecurity posture and support NIST 800-171 compliance Manage Microsoft 365, user accounts, endpoints, and escalated support issues Administer VoIP and telecom systems Maintain documentation, IT training resources, and infrastructure standards Provide remote support to an out-of-state office with occasional travel Qualifications 5+ years managing Microsoft server and desktop environments Strong networking knowledge (VLANs, switching, firewalls, VPNs) Experience with Hyper-V, enterprise storage, DNS/DHCP/GPO, SQL basics Familiarity with manufacturing/OT systems is a plus Microsoft 365, endpoint management, and enterprise hardware experience Ability to work independently in a fast-paced production environment Certifications (CCNA, Security+, Azure) preferred Hours & Benefits: M– F, 8 AM – 5 PM In-person Health, Dental, Vision Insurance 401K + Profit Sharing For more details on this role please contact jobs@walrathrecruiting.com or call 518-275-4816. Please reference the specific job [...]

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