Member Service Representative
Hourly Rate: $21 per hour Job Title: Member Service Representative Job #: 4632 Location: Albany, NY Category: Banking / Customer Service Position Type: Full-Time, Direct-Hire Description: Our client is currently seeking a Member Service Representative to join their team. This is a full-time, direct-hire position. Responsibilities Include: Open and maintain customer accounts by recording account information Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution Recommend potential products or services to management by collecting customer [...]