communication

30 12, 2022

How to Better Your Customer Service in 2023

2022-12-28T12:10:25-05:00Categories: Behind the Scenes, General News, How To, Motivation|Tags: , , , , , , , |0 Comments

According to Microsoft’s most recent Global State of Multichannel Customer Service Report, over 60% of consumers have ceased business with a brand due to a poor customer service experience. Though it may not have escalated to losing your business entirely, you too, have likely experienced poor customer service. Customer service is the backbone of a successful business, regardless of industry/sector. Here we’ve provided 3 important variables that could be lowering your service score and ultimately hurting your business. […]

1 12, 2022

5 Ways Great Leaders Communicate

2022-11-30T15:35:27-05:00Categories: Behind the Scenes, How To, Motivation|Tags: , , , , , , |0 Comments

“Communication – the human connection – is the key to personal and career success.” – Paul J. Meyer Leadership, to any extent, is not for the faint of heart. It requires accountability and can often be successfully achieved through quality communication. According to a recent Holmes report, the cost of poor communication has hit $37 billion. The opportunities for effective communication are endless. Read below where we address both verbal and non-verbal ways to communicate and achieve organizational success. […]

30 11, 2021

Cultivating Strong Employee Engagement

2021-11-30T08:21:45-05:00Categories: Job Efficiency|Tags: , , , , , , , , |0 Comments

Strong employee engagement is not a given in the workplace. Ensuring your employees are happy, heard, and feel valued should be a constant work in progress. This will result in lower absenteeism, lower turnover rate, increased long-term employees, and in turn, develop good company culture. If you are looking to improve your business for 2022, here are some ways to ensure you are improving employee engagement for the new year. […]

24 01, 2020

Link Roundup: Your Performance Review Guide

2020-01-24T13:35:29-05:00Categories: Behind the Scenes, Job Efficiency, Link Roundups|Tags: , , , , , , , , |0 Comments

If you’ve never had a performance review before, or you’ve had many reviews in the past – being prepared is essential. Whether you’re looking forward to your review, or you don’t know what to expect – this is a great opportunity for you and the manager to communicate, get a better understanding of where you stand and make improvements from both ends. Here are some dos and don’ts for your upcoming performance review! […]

9 09, 2019

How to Communicate Effectively with Your Coworkers (Even with Conflict)

2019-09-09T11:20:23-04:00Categories: Behind the Scenes, How to Survive the '9-5'|Tags: , , , , , , , , , , , |0 Comments

In our last blog, we discussed the different causes of why conflicts occur at work. If you can identify the reasoning for issues arising, then learning to deal with them becomes much easier. So today we’re discussing how to effectively communicate with your coworkers, even when there are differences. […]

23 07, 2019

How to Thrive in the Workplace as an Introvert

2019-07-23T11:39:19-04:00Categories: Behind the Scenes, How to Survive the '9-5', Job Efficiency|Tags: , , , , , , , , , , |0 Comments

You may feel like you’re at a slight disadvantage if you’re an introvert in the workplace – especially when the extroverts shine. Do you have less to contribute? Do you feel unheard? How can you make yourself more comfortable to share your thoughts, ideas, and grow in your career? We’re sharing 8 ways to thrive in the workplace as an introvert. Check it out! […]

6 05, 2019

Why Listening Is One of the Most Important Skills at Work (And How to Be Better at It)

2019-06-20T12:17:10-04:00Categories: Job Efficiency, Networking|Tags: , , , , , , , , , , , |0 Comments

Dr. Rachel Naomi Remen stated it perfectly, “The most basic and powerful way to connect to another person is to listen.  Perhaps the most important thing we ever give each other is our attention”. Would you consider yourself a good listener? What constitutes being a good listener? Find out why listening is one of the most important skills, and how to be better at it, here. Check it out. […]

16 11, 2018

Link Roundup: Loving Your Job Isn’t Impossible

2018-11-16T08:50:23-05:00Categories: How to Survive the '9-5', Link Roundups|Tags: , , , , , , , , , , , , |0 Comments

Though loving our jobs every day is close to impossible, it’s still important that we have a general sense of meaning and satisfaction. Maintaining job satisfaction can be done through many different ways in addition to taking the time to step back from your work now and then to regain productivity. Find out how in this week’s round of blogs below! […]

9 11, 2018

Link Roundup: Communicating in a Digital World

2018-11-09T08:46:04-05:00Categories: How to Survive the '9-5', Link Roundups, Resources for Job Seekers|Tags: , , , , , , , , , |0 Comments

In the business world, it is important to keep your emails concise, simple, and clear with no mistakes. This can seem like a heavy task with the average worker receiving up to 124 emails a day! It’s important to take your time and proofread before hitting send because a clear email will limit any sort of miscommunication and confusion. This prevents you and others from wasting time that shouldn’t need wasting. Find out more in this week’s link roundup below on how to communicate effectively in the digital world! […]

29 10, 2018

5 Qualities of a Good Employee

2018-10-29T10:24:12-04:00Categories: Behind the Scenes|Tags: , , , , , , , , , , , , , , |0 Comments

Whether you’re a candidate or hiring manager, this article can provide you with helpful information. As a candidate, take note of what traits hiring managers are seeking and vice versa. The more positive qualities you have, the more likely you will be hired. The more qualities a candidate has, the more likely you will be satisfied with their work as an employee. So, what are those qualities that make a good employee? Find out by reading on! […]

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