communication

30 12, 2022

How to Better Your Customer Service in 2023

2022-12-28T12:10:25-05:00Categories: Behind the Scenes, General News, How To, Motivation|Tags: , , , , , , , |0 Comments

According to Microsoft’s most recent Global State of Multichannel Customer Service Report, over 60% of consumers have ceased business with a brand due to a poor customer service experience. Though it may not have escalated to losing your business entirely, you too, have likely experienced poor customer service. Customer service is the backbone of a successful business, regardless of industry/sector. Here we’ve provided 3 important variables that could be lowering your service score and ultimately hurting your business. […]

1 12, 2022

5 Ways Great Leaders Communicate

2022-11-30T15:35:27-05:00Categories: Behind the Scenes, How To, Motivation|Tags: , , , , , , |0 Comments

“Communication – the human connection – is the key to personal and career success.” – Paul J. Meyer Leadership, to any extent, is not for the faint of heart. It requires accountability and can often be successfully achieved through quality communication. According to a recent Holmes report, the cost of poor communication has hit $37 billion. The opportunities for effective communication are endless. Read below where we address both verbal and non-verbal ways to communicate and achieve organizational success. […]

30 11, 2021

Cultivating Strong Employee Engagement

2021-11-30T08:21:45-05:00Categories: Job Efficiency|Tags: , , , , , , , , |0 Comments

Strong employee engagement is not a given in the workplace. Ensuring your employees are happy, heard, and feel valued should be a constant work in progress. This will result in lower absenteeism, lower turnover rate, increased long-term employees, and in turn, develop good company culture. If you are looking to improve your business for 2022, here are some ways to ensure you are improving employee engagement for the new year. […]

24 01, 2020

Link Roundup: Your Performance Review Guide

2020-01-24T13:35:29-05:00Categories: Behind the Scenes, Job Efficiency, Link Roundups|Tags: , , , , , , , , |0 Comments

If you’ve never had a performance review before, or you’ve had many reviews in the past – being prepared is essential. Whether you’re looking forward to your review, or you don’t know what to expect – this is a great opportunity for you and the manager to communicate, get a better understanding of where you stand and make improvements from both ends. Here are some dos and don’ts for your upcoming performance review! […]

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