Phone Screen 101
In many recruitment processes, employers narrow down the applicant pool before scheduling interviews by conducting phone screens. Not to be confused with a phone interview, phone screens occur after employers and hiring managers have reviewed resumes and cover letters. Typically, those who appear to be qualified for the position will be phone screened and potentially invited to schedule an interview thereafter. While it’s not an interview, it is a sign that you may be qualified for one or more available positions. […]
No References? No Problem
Providing references can be one of the most difficult tasks during the job application process. This is especially true when you’re new to the job market with limited resources and experience. Luckily, you are not alone, almost everyone goes through this barrier! Here are a few tips that will help you remain a strong candidate, even with a lack of professional references. […]
Sorry, Not Sorry
“Sorry to bother you…”, “sorry for not getting back to you sooner”, “sorry I’m booked this week.” Why are we apologizing all the time? Over-apologizing can have a negative effect on not only your career but, more importantly, your self-esteem. Similar to the overuse of the words, “like/uhm” – “sorry” has become a common space filler within a conversation. According to Patrice Williams Lindo, CEO of Career Nomad, the incessant need to apologize comes from a place of insecurity and is especially common among women and people of color. One of the easiest ways to improve yourself is to make a mistake and learn from it. Be mindful of where [...]
Out With the Old, in With the New – Habits to Leave in 2022
What better time to reflect on past performance and set new goals than a new year? Our profession allows us insight into a vulnerable time in someone’s life where they reflect on late positions and what led them to where they are now. A ‘habit,’ by definition, is a regular tendency, often hard to give up and unfortunately, habits, though easily adaptable, are not always conducive to our goals and ambitions. Oftentimes, habits both good and bad are identified in a job search which leads you in the right direction in finding a better opportunity. We’ve compiled a list of 4 (common) habits that you should say goodbye to in [...]
How to Better Your Customer Service in 2023
According to Microsoft’s most recent Global State of Multichannel Customer Service Report, over 60% of consumers have ceased business with a brand due to a poor customer service experience. Though it may not have escalated to losing your business entirely, you too, have likely experienced poor customer service. Customer service is the backbone of a successful business, regardless of industry/sector. Here we’ve provided 3 important variables that could be lowering your service score and ultimately hurting your business. […]
Workplace Trends You Can Expect to See in 2023
Despite concerning job cuts, recent reports suggest that the trend of workers having the upper hand in the labor market will continue into the new year. In 2023, organizations are expected to face historic challenges: a competitive talent landscape, an exhausted workforce, and pressure to control costs. Job seekers have their sights set on the total package, which includes enjoyment and fulfillment in their role, in addition to a hearty salary and benefits package. The name of the game: Adapt or Die. Here are a few trends to keep a lookout for in the coming year. According to Glassdoor and Indeed’s Hiring and Workplace Trends report, 2023 will continue to [...]
Start the New Year Right
The holidays have come and gone, and you may be feeling keen on a new year and a new you. January is a wonderful time for reflection, as well as short and long-term goal setting. Naturally, this process looks different for everyone, but it’s important to put your best foot forward when walking into the new year. We’ve gathered five central ideas to help you get set for the new year. We recommend beginning the process with a yearly review. It’s a perfect way to start the year to help you learn what worked well, what pitfalls you encountered, and what changes you can make to achieve those shiny [...]
The Holiday Bonus
The Holiday Bonus: It’s Good Business With the year wrapping up and companies winding down many are downsizing or eliminating holiday bonuses. A Bureau of Labor Statistics reported 9% of companies that have less than 100 employees offered a holiday bonus, whereas 3% of companies with over 100 employees offered a holiday bonus. Some businesses that have offered a holiday bonus in past years are struggling to do so in the present. But giving a little can go a long way. As an employer, distributing holiday bonuses is often seen as a gesture of gratitude and acknowledgment of your employee’s hard work throughout the year. In turn, this can [...]
Is College Tuition Tarnishing the Future of Our Workforce?
According to a recent national report, higher-education enrollment has declined for the third consecutive year following the coronavirus pandemic. Though smaller than the previous year’s decline of 3.1%, the return to pre-pandemic enrollment is not happening as quickly as universities would like. Inflation paired with exorbitant tuition is likely deterring students from enrollment, and students are left questioning if the benefits are worth the investment. […]
What is Your American Dream?
The “American Dream,” a phrase coined in 1931, in a best-selling book entitled Epic of America, remains a part of the American ethos nearly a century later. Author, James Truslow Adams described it as, “that dream of a land in which life should be better and richer and fuller for everyone, with opportunity for each according to ability or achievement.” Is it a figment of our imagination, or is achievement in the hands of those willing to take the risk? […]
